paulocarv wrote:samsung galaxy s4 with the kit kat 4.4.2 tomtom europe does not work. the message after the installation that can not connect to tomtom appears. I did so in andoid 4.2 and it worked perfectly. someone help me?

Try putting the all files onto phone memory instead of memory card.

thanks will try it on my lg g2 when i get it

hi can anyone tell me how to disconnect my phone from all internet as surely 3g is internet aswell bit confused

scottytaz wrote:hi can anyone tell me how to disconnect my phone from all internet as surely 3g is internet aswell bit confused

Didn't need to turn of internet on my S4 when I installed the UK & RoI map.

Go to settings - turn off wifi & also turn off mobile data.

Russ wrote:

scottytaz wrote:hi can anyone tell me how to disconnect my phone from all internet as surely 3g is internet aswell bit confused

Didn't need to turn of internet on my S4 when I installed the UK & RoI map.

Go to settings - turn off wifi & also turn off mobile data.

thanks russ already sorted and up and running do you know if these can be updated or is it from here only

Russ wrote:Try putting the all files onto phone memory instead of memory card.

put the maps in the memory of the smartphone and so works well.
wanted to put the maps on the card for up space in your smartphone.
Thank you.

paulocarv wrote:

Russ wrote:Try putting the all files onto phone memory instead of memory card.

put the maps in the memory of the smartphone and so works well.
wanted to put the maps on the card for up space in your smartphone.
Thank you.

there is some way of working by putting the maps on the card in android 4.4.2 kitkat?.
did not want the maps in memory of the smartphone.

Hi,

Well THAT's a story. Although many phones are android, there seems to be some differences in the
structure of the directory. E.G. with MY phone;
Directories 'my android' (from root /). You can use ES FileExplorer to see;

/mnt/sdcard (This is MY external SDcard)
/mnt/sdcard2 (This is internal memory part, only called sdcard2)

/sdcard (This is ALSO my external SDcard)

/Storage/sdcard0 (This is ALSO my external SDcard)
/Storage/sdcard1 (This is internal memory part, only called sdcard1 overhere)

So thought TT realy needs 'name' /mnt/sdcard.

By coincidence I know for example that the Huawei P6 has swapped SDCARD1 and SDCARD0.
Maybe after rooting your phone, you can change names ?

Good luck !

paulocarv wrote:

paulocarv wrote:

Russ wrote:Try putting the <SPAN><SPAN>a</SPAN>ll files</SPAN> onto phone memory instead of memory card.

put the maps in the memory of the smartphone and so works well.
wanted to put the maps on the card for up space in your smartphone.
Thank you.

there is some way of working by putting the maps on the card in android 4.4.2 kitkat?.
did not want the maps <SPAN><SPAN>i</SPAN>n memory of</SPAN> the smartphone.

I have the same problem.
I haven't tried to resolve it yet but KITKAT seems to be the Elephant in the Room.
Worked flawlessly on 4.3 but no doubt a different meta or the like will be needed

I would also be interested in any solution to this problem

and look out ... 4.4.3 is already leaked from Samsung so it will be doing the rounds soon!

just keep getting unable to connect to tomtom on my note 3 with latest android?
any ideas?

GB and Ireland works great on my LG g2 running android 4.2

As told by Russ;
wrote:
First Try putting the all files onto phone memory instead of memory card

xxsparksxx wrote:Russ wrote:
Try putting the all files onto phone memory instead of memory card

I tried this .. uninstalled the app ... installed it on the phone memory
Copied the data files across and still the "Cannot connect to Tomtom" error

Next effort is to try to use a utility to 'move' the app from the SD Card for the Phone and see if this doesn't change the settings to suit

Open the file .metadata.xml file in Notepad and replace size numbers with 0

Baudwalker wrote:I have the same problem.
I haven't tried to resolve it yet but KITKAT seems to be the Elephant in the Room.

A new version of TomTom has appeared 4 days ago: 1.3.2
This version solves all problems with Kitkat and storage on SD cards.

Tomtom even installed the map on SD0 (intern) whereas the original was on SD1 (SD card).
I moved 'com.tomtom.benelux' to the SD card, and all is working well now.

Anyone wants to keep recent destinations? Go - on a rooted device - to /data/data/com.tomtom.benelux/shared_prefs and rename the old country_xxxxxxxx.xml to the new *.xml.