Wed Oct 23, 2013 10:55 am
Wed Oct 23, 2013 11:32 am
Wed Oct 23, 2013 2:10 pm
The reset must be done without any charger or USB cable connected and the button pressed for 10 seconds.
A hard reset (this will cause you to lose any stored data) is accomplished by turning off the unit, pressing and holding the lower right hand corner of the screen and then powering it on. A menu should pop up asking if you want to erase all data - select yes.
If that corrects the problem for the booting up, then I strongly recommend you do a software update for the unit, Garmin has released an update, that should correct this freeze problem. Go to the Garminweb site, search for and download the Garmin WebUpdater program and install it on your computer, before you connect the Garmin to your computer. Once installed, connect the Garmin to the computer and start the program. Follow the program directions for updating the operating system.
After the software update, you should do a soft reset again (holding power button).