Nuvi 3790T Frozen on locale screen

Sun Mar 20, 2011 6:53 am

Hi all,
I am hoping someone can assist as I have a Garmin Nuvi 3790T and the screen is stuck on the Select a Locale screen but there are no country options, The up and down arrow buttons don't do anything and the the only option highlighted is the OK button.
I have also attempted a hard reset and that has not worked so I don't know what else to try.
Travelling tomorrow morning so and help would be greatly appreciated.

Thanks in advance. Rob

Sun Mar 20, 2011 6:57 am

Have you tried reinstalling the maps.
I think they are corrupted

Sun Mar 20, 2011 7:04 am

The problem I am having is that the device will not detect in my MAC or WINDOWS laptops. As soon as I plug the unit in with the USB cable it powers up, goes through the startup sequence and then goes straight to the Select a Locale screen. It does not switch off showing the little hard drive on the screen. I understand that once the device is detected and and is displayed as a drive i can perform the update. I have been working on this for the last hour and a half.
Trying to provide as much information as I can.

Sun Mar 20, 2011 7:19 am

I have no idea what happened in your case.
Hope you can find some answers here

[Please Register or Login to download file]

Sun Mar 20, 2011 7:57 am

i do not know also what is this problem... are you try make hard reset with usb is plugged ?

Sun Mar 20, 2011 8:12 am

No that site doesn't have anything that relates to my problem.
This thing is only a few weeks old and I am not impressed with it or the support I have had from Garmin.
I am hoping someone on the forum here would be able to assist.

Sun Mar 20, 2011 9:00 am

Hi PiEtU,

I performed the hard reset with the cable unplugged. I then let the unit restart and it goes directly to the select a locale screen with no country options and only the OK button highlighted.

Please view the uploaded photo for more information. i hope this give you some more information as I can't do anything with this unit at the moment.

Sun Mar 20, 2011 9:02 am

Sorry if you cant see the photo.
Try [Please Register or Login to download file] .

Sun Mar 20, 2011 10:36 am

Write in to the author Sam Penrod of this page.
Maybe he can help

[Please Register or Login to download file]

Fri Mar 25, 2011 10:49 am

Guys,

I haven't had a reply from any of the people mentioned above ( I sent an email to Sam Penrod) or Garmin all week and I am desperate to get this thing going. Is there a maintenance mode for a 3790T and if so what is the procedure or is there any way of formatting this?
Your help would be greatly appreciated.

Thanks in advance
Rob

Sun Mar 27, 2011 4:22 am

Use this cure for 3790T SG/MY

[Please Register or Login to download file]

Sun Mar 27, 2011 10:06 pm

Thanks Kalaiyan for the file, but can you tell me what the procedure is to communicate with the device as it will not detect via USB and I don't have a serial port on my WINDOWS or MAC laptops. You help would be most appreciated.
Thanks.

Fri Apr 08, 2011 11:44 pm

This is cure for SG/MY firmware.

For EU/US is this one use this one:
[Please Register or Login to download file]

It is without GIR part. Just only to enter in USB Mode and delete problematic files.

I made them some time ago.

Sun Mar 11, 2012 10:01 pm

hi! I have a 3790t, i have tried the cure method but i can't get past the "select locale" screen at all, i can get into the gps with fw 2.5 but the gps is not recognized by windows at all, would you have any idea of how to proceed`?

thank you very much! :)

Fri Jun 09, 2017 6:44 pm

I have same problem with my garmin nuvi 3790 - frozen on locale screen but its my bad because i
accidentally formatted my Garmin Nuvi 3790 , if someone can help me please send me a pm
thanks in advance

Nuvi 3790T Frozen on locale screen

Nuvi 3790T Frozen on locale screen

Re: Nuvi 3790T Frozen on locale screen