I am hoping someone here can help me out. I tried searching 1st but don't see an answer so...
I am having a real problem with IGO8 and it crashing on me. I have updated it with what updates are avilable for my Nav unit as well as getting the newest maps. That eliminated 2/3 of the crashing problems( fixed crashing at the startup ACCEPT screen 50% of the time and freezing up mid route off and on )but one problem( see below )still persists.
When I try and start a route and I am not on a road it causes the Nav to freeze up( at around 97-99% of calculating route usually )every time. The ONLY way to free it is to pop the SD card out and then pop it back in which causes it to reboot after I clear the error popups( have seen IGO.EXE Error and Application Error ). If I am on a road it doesn't do it. When it does crash and I reboot it I have to clear the history and then re-enter the route from scratch for it to work or it causes it to freeze again even when on road.
I have read about this on a few places and they have called it "Parking Lot Freeze" and some others with IGO8 have experienced it. Pretty much when you try and start a route from a parking lot, driveway, trail, etc... it crashes the Nav system. No one seems to have a solution to it and I have had no luck getting help( or even a response never mind help )from the mfg of my Nav unit.
Just really annoying. I have sort of got to the point I can work around it most times but it still happens now and then and I want to eliminate the issue if I can. I love the Nav software other than this issue.
As requested in a sticky about asking for help I will list what info I can to try and help. I have no experience with GPS programming( sys.txt )so please bear with me and ask me based on me being a total newb to this stuff( which I am ). I am computer literate however so that should help.
Astrium GEE-0809 In dash Navigation head unit( [Please Register or Login to download file] )
256MB SDRAM
800X480
IGO8( version 8.3.5.151770 )
NAVTEQ Maps( can get versions if needed )
Runs solely on the SD card. Doesn't appear anything is on the head unit's hard drive. This seems to be an IGO8 software issue as I tried IGO MYWAY( seller sent me another SD card with it to try - so far no crashes in limited testing )and it hasn't done it. I don't really care for MYWAY though and prefer IGO8.
Things I have done/tried...
1 - Updated through the head unit's recommended site( Naviextras )with most current version and maps offered for my head unit.
2 - I always EXIT IGO before shutting the vehicle off*
3 - I clear history after finishing a route*
* - saw these suggestions to help with crashes in general and it does seem to help.
4 - After looking through the Nav software settings and menus I found a place where it says something to the effect of "Lock Position On Road". This is checked from the factory. I have seen some people say unecking it helps with the parking lot freeze issue while others say not? I haven't tried it yet but will if anyone thinks it will help.
5 - Basically what I do when starting a route now is get the destination info in but I don't actually set it/start the route until I am on the road or at least right next to it( like at a light coming out of a parking lot ). Usually this works but still can freeze up if in a parking lot/driveway. On road now it doesn't freeze when starting a route at all since the updates.
NOTE - I can go off road into a parking lot or driveway in the middle of a route and everything stays working fine as long as I don't shut the car off. I can come back out onto the road and it stays working fine as well. If I do have to shut my vehicle off though I have to cancel the route 1st and then exit IGO beforer I shut the vehicle off. When I come back I have to get back on the road( or right out next to it )and re-enter the destination( from history )and it starts up again ok. If I try and start it in the parking lot/driveway though it will freeze on me.
Hopefully this is enough info to at least get started. I truly would appreciate any help I can get. Thanks in advance.