Ok, I'm running iGo Primo 2.0 Release 9.6.2.209584 October 2011 on a Xtron TD714G with WinCE 6.0.
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The problem I'm having is radio muting momentarily when touching the screen at anytime, for setup, route planning, whatever i may be.

I had the same problem with Primo 1.2 but I was able to find a fix for it that time but it hasn't work with Primo 2.0 at all.

All I want to do is stop the background system like the radio or any media from muting when touching the screen but I still wanted all other alerts & voice guidance to continue working.

Settings/Sound and warnings/Volume/Key

Make sure it's disabled...