GO 720 Help NEEDED

Fri Jun 21, 2013 4:54 pm

Hi , just installed a new map 910 4892 on my go , did the fast activate and all was good. when I took the unit off the usb , it did nothing and powered off. Now I cannot get it to power up at all , or connect to computer.

any help please , tried the reset and power buttons and no go.

have a back up but I just need the computer to recognize it.

Fri Jun 21, 2013 6:40 pm

opj38 wrote:the reset and power buttons and no go.

Did you do a 30 second "hard reset"??

Fri Jun 21, 2013 10:35 pm

What I did last time a TT was really unresponsive:

Connect to power cord or cradle connected to usb and switch it on. Or reset and switch on.
After that no problem.

Fri Jun 21, 2013 10:48 pm

Razorblatter wrote:1. Connect to power cord or cradle connected to usb and switch it on.
2. Or reset and switch on.

1. See post 1 line 1.
2. See post 1 line 2.

Fri Jun 21, 2013 10:50 pm

opj38 wrote:Hi , just installed a new map 910 4892 on my go , did the fast activate and all was good. when I took the unit off the usb , it did nothing and powered off. Now I cannot get it to power up at all , or connect to computer.

any help please , tried the reset and power buttons and no go.

have a back up but I just need the computer to recognize it.

I would try loading your full back up onto a suitable sd card, via card reader, insert card and try booting up device and see what happens. make sure your battery is fully charged.

Fri Jun 21, 2013 11:08 pm

Well, I'm just stating that have a live wire connected to it might do the trick when it remains unresponsive if it's not connected. Even when an emptied battery is not likely.

Okay, opj did say that he connected it via usb and it did not connect to the pc, but even so I think his chances are best when restarting it when connected.
Just don't give up hope yet.... ;)

Fri Jun 21, 2013 11:54 pm

A good check is always using the original car charger, press reset and then turn on.
A PC usually only supplies 500mA while the charger goes for the rated current on the TT.
If a battery is becoming faulty it won't hold a good charge, in severe cases even burn out the charging circuit if the battery has a short.
The car charger will provide enough "juice" to get power to the device as long as the charging circuit is not already damaged.