Hello to you all, I bought a tomtom go 720 with navcore 9.430 I installed a map 885 and work very well except the bluetooth which after a very brief research (not even one second) tells me that found no phones, with a red screen, I tried with all available navcores in tomtom home but still the same problem, that's two days that I try without success, Help pleas and thank you in advance.

whitlion wrote:Hello to you all, I bought a tomtom go 720 with navcore 9.430 I installed a map 885 and work very well except the bluetooth which after a very brief research (not even one second) tells me that found no phones, with a red screen, I tried with all available navcores in tomtom home but still the same problem, that's two days that I try without success, Help pleas and thank you in advance.

Are you putting your phone in "Discover mode", before searching for it?

yes I tried it, and with several other phones and it is the same result, the GPS stops the search as soon begun, and displays an error.

whitlion wrote:yes I tried it, and with several other phones and it is the same result, the GPS stops the search as soon begun, and displays an error.

Are you running a SE or DSA version of 9.430?

sorry but what do you mean by SE or DSA Version?

whitlion wrote:sorry but what do you mean by SE or DSA Version?

How did you patch 9.430 to run your 885 map?

OK, I used Easy actvator as usual, it never caused me a problem!

whitlion wrote:1. yes I tried it, and with several other phones and it is the same result, the GPS stops the search as soon begun, and displays an error.
2. OK, I used Easy actvator as usual, it never caused me a problem!

1. What is the error message?
2. There is nothing wrong with using EA. I was looking for a reason for your problem.

it displays ¨ No phones found. please make sure Bluetooth is enabled on your phone ¨

Was it working before?
What changed on the device between the working state and now?
If you recently bought it as it is I suspect faulty hardware.

I have not tried before, I just changed the screen and everything went well, finaly I think it's probably a hardware problem because I tried to detect it by phone but without result, thank you very much for your help.

I did a test "detect BT" to compare to your attempts. My x20 unit searched for 10 seconds, followed by "Bluetooth device No Bluetooth devices found". I agree with Downunder's suspicion.

Just a thought guys. I tried 9.430 on my Go 530 and couldn't get the BT to work - it wouldn't detect anything.
Reverted back to 9.026 and BT works fine as it did before.
Might be worth trying another NC?

TC2 wrote:Just a thought guys. I tried 9.430 on my Go 530 and couldn't get the BT to work - it wouldn't detect anything.
Reverted back to 9.026 and BT works fine as it did before.
Might be worth trying another NC?

It depends on where you acquired the navcores.

My TT GO 720 searchs for less than a second and tells me that he found no phone.