I have copied the correct file to the new map, tomtom keeps looping. connected to tomtom home to "operate my go" all i get is this message (in thumbnail) , it wont let me do it but will let me update/add voices etc.cant even do it with sd card removed and using basic tomtom
any suggestions

Rebooting after a map update or changes to some map related files like POI's.
It is a common problem caused by the file "mapsettings.cfg" in your map folder.
To get a correct version of this file without loosing your favorites connect your Tomtom to
Tomtom Home and use "operate my Go" to manually add a favorite - you can choose any address you like.
Exit and restart your Tomtom which now has a rewritten "mapsettings.cfg" file.
If everything works fine you can delete the newly added "dummy" favorite.

it wont let me"operate my go", i can do everything else with it but not that. i cant do it even if i take sd card out .
see the thumbnail in my previous post

gezt wrote:it wont let me"operate my go", i can do everything else with it but not that. i cant do it even if i take sd card out .
see the thumbnail in my previous post

Please explain "it wont let me operate my go". The thumbnail is too small to read, & enlarging it is no help.

when i connect to computer then tomtom home i can update/add voices etc but when i try to operate my go it says that the application is not yet supported for your device

gezt wrote:when i connect to computer then tomtom home i can update/add voices etc but when i try to operate my go it says that the application is not yet supported for your device

Are you running a Truck/work navcore? If so, TT Home is not compatible with it.

yes i am running truck work navcore. thanks for letting me know.
thanks yet again for your help

gezt wrote:yes i am running truck work navcore. thanks for letting me know.
thanks yet again for your help

Yet again, "You are Welcome".

on the old map i made a new poi category and named it" faves",then i clicked on add poi and chose one on my favourites i wanted to save and placed it in the new faves poi. did this for all my favourites
now all my old favourites are in a poi file which i can copy and paste into new map folder.
worked for me great so hope it helps others

gezt wrote:on the old map i made a new poi category and named it" faves",then i clicked on add poi and chose one on my favourites i wanted to save and placed it in the new faves poi. did this for all my favourites
now all my old favourites are in a poi file which i can copy and paste into new map folder.
worked for me great so hope it helps others

Thanx. This is basically the same as TomTom.com's instructions for your 520.

well everything works fine. except i can tap in full postcode as in ol5 6fh postcode but in very top line on screen it just shows ol5 you then have to scroll down list of street name etc.
do i need to download full postcodes file i heard about (cant find it as yet) does it go into truck map folder or just into navcore.

gezt wrote:well everything works fine. except i can tap in full postcode as in ol5 6fh postcode but in very top line on screen it just shows ol5 you then have to scroll down list of street name etc.
do i need to download full postcodes file i heard about (cant find it as yet) does it go into truck map folder or just into navcore.

We keep it hidden!!! But since it's the Christmas Season, here ya go.

LATEST POSTCODES Version 860 (GREAT BRITAIN AND NEDERLAND) Postcode v860

Extract and copy the "Zip" folder to the root of your SD card.

tendriver wrote:We keep it hidden!!! But since it's the Christmas Season, here ya go.

LATEST POSTCODES Version 860 (GREAT BRITAIN AND NEDERLAND) Postcode v860

Extract and copy the "Zip" folder to the root of your TomTom.

root of tom tom
does that mean on sd card it goes in map folder or just copy into navcore
downloaded and put in map folder but same result as before ,cannot do a full postcode search.

gezt wrote:root of tom tom
does that mean on sd card it goes in map folder or just copy into navcore

Just copy into navcore. FFR, when you first open up your card or internal memory, you are in the "root" directory.

sorry but that didnt work either,maybe its not compatible with that navcore.
thanks for your help it's very much appreciated.
will try a different navcore and post result when/if i solve it
also took sd card out and get same result on basic 520 set up