go730 cannot use this map on this device

Hi,
I know this error was discussed many times and I spend last week trying to fix it but I failed. I need some help.

I have TT GO 730 with versions listed below. I'm trying to install new maps for Europe and whatever I do I end up with "Cannot use this map on this device" I downloaded maps and FastActivate, I tried those with installer and patcher. FA says all already patched, but it doesn't work. I don't know where to look at now. I tried most of forum threads ideas but to no avail. :-( I've previously patched it and installed my current map - Europe 800.1762, but this time it just doesn't work. The difference is that this time I try to install on my SD card, not on internal memory. I see the new map (both versions) listed but "cannot use on this device"

Please point me into right direction

thanks
kuba

ttgo.bif:
DeviceName=TomTom GO 730
DeviceVersionHW=GO 730
DeviceSerialNumber=J4xxxxxxxxxx
BootLoaderVersion=55250
ApplicationVersionVersionNumber=9510
ApplicationVersion=1234792.1
CurrentMap=Western_and_Central_Europe_2GB
CurrentMapVersion=800.1762

Map(s):
G:\United_Kingdom_and_Republic_of_Ireland_970_7490\
G:\United_Kingdom_and_Republic_of_Ireland_970_7466\

Storage:
Size 3771MB, Free 3208MB

Hi
is META available for this map?

Map on SD Card
Copy ttgo.bif file from intern to SD Card
FastAktivate on SD card

Aktivate with number 2 and it should work.

Hi, thanks for reply. That's what I did. I copied it over to SD card and run FastActivate. No joy. I tried it many times on both internal storage and card. When I run it on SD card I got message Map activate OK (or similar, I can't remember from top of my head) against both versions but they still don't work :-( Is there anything I could miss? Any obvious place to look at?
thanks
Kuba

You have the navcore on intern (not on the SD) and you are shure the navcore is patched.

I've run FastActivate from intern and SD, both showed "navcore already patched" I have old Europe map on intern (patched years ago) and on SD card new UK maps that I try to patch. When I run FA on intern I see Europe map patched ok, when I run it on SD card I see UK maps (both) patched ok. This kind of shows that navcore is patched on both intern and SD, doesn't it? (or maybe it points to intern in both cases?) how to check? I'm kinda newbie here... :-(

Seems to me that you doing everything right.

On the SD Card

1) Biffile (ttgo.bif) copy it from internal to SD card.
2) Copie the chosen map
The map United_Kingdom_and_Republic_of_Ireland_970_7466
to your SD Card in his own folder.
If you open the map you see the loose files and probably a folder (brand).
Not a map in a map.
3) Fast Activate.
2 and
Done

ok, thanks. I'll try again in 5 hrs when I'm back from office and update you with results. I'm sure I did it before, but hey, I tried so many things that I can't be sure. Thank you.

Ok we waiting for your feedback.

If the map is patched it will have a *.DCT file contained within the folder...if not copy ttgo.bif and FastActivate into the map folder and run option 2.

Still no joy....reset the device by either the pin hole if it has one, or by holding down the power button until it reboots.

podam wrote:I've run FastActivate from intern and SD, both showed "navcore already patched" I have old Europe map on intern (patched years ago) and on SD card new UK maps that I try to patch. When I run FA on intern I see Europe map patched ok, when I run it on SD card I see UK maps (both) patched ok. This kind of shows that navcore is patched on both intern and SD, doesn't it? (or maybe it points to intern in both cases?) how to check? I'm kinda newbie here... :-(

The internal setup, navcore & map with no SD card installed, is the normal default. If you add a SD card with just maps & stuff, but no navcore, the internal setup remains the default. If you add a navcore to the SD card with the maps & stuff, you now have 2 complete setups & the SD card setup becomes the default.

Thank you all for your ideas. Here is current status:
- As tendriver wrote, I have 2 navcores, one on internal, the other on SD card. When I run FastActivate, I got prompt which one to patch. However, I got both drives (I: and G:) listed twice. Although, it may be my W10 quirk - they are listed as drives and entries in my "Libraries". I'm not sure if it matters. Just in case I tried to patch both of them with output "patched already".
- I tried all suggestions above. Copied ttgo.bif and FA into map folder or from root of both drives. FA output is always ok (below)
- when I disconnect and try switching maps I end up with: Problem with map. You cannot use this map on this device: United_Kindgot_and_Republic_of_Ireland-100772

Help :-(


..:: FastActivate 01/06/2016 ::..
________________________________________________________________________________
Voice(s):
data100.chk => .dct OK
data110.chk => .dct OK
data71.chk => .dct OK
data85.chk => .dct OK
data87.chk => .dct OK
data90.chk => .dct OK
data98.chk => .dct OK
Complete Map(s):
United_Kingdom_and_Republic_of_Ireland-100772.meta => .dct OK
Incomplete Map(s):
Fuel prices:
Speed cameras:
________________________________________________________________________________
BIF File......g:\TTGO.BIF
KeyGen Type...8
Device Name...TomTom GO 730
Application...9510
Bootloader....55250
DeviceID......AK**************
Storage.......Size 3771MB, Free 3402MB

Press any key to continue . . .

For troubleshooting here is a content of the SD card.
Directory of G:\

16/07/2016 01:22 <DIR> statdata
16/07/2016 01:22 <DIR> system.9205
16/07/2016 01:23 <DIR> TomTom-Cfg
16/07/2016 01:23 <DIR> voices
16/07/2016 01:23 <DIR> zip
14/09/2009 13:37 391,736 antitheftw.bmp
31/10/2009 21:18 51 autorun.inf
14/04/2010 15:50 51 bootloaderversion.txt
01/01/2000 20:54 92,624 clmdata
17/05/2010 21:34 146,458 connect2internet.db
17/05/2010 21:34 395,312 connect2internet.so
17/05/2010 21:34 58 connect2internetdb.ver
13/07/2016 18:16 6,664,131 data.chk
29/06/2010 05:05 11,839 data_3d.chk
13/07/2016 18:16 1,476,204 data_im1.chk
13/07/2016 18:16 1,417,126 data_im2.chk
13/07/2016 18:16 1,312,534 data_is1.chk
13/07/2016 18:16 1,194,268 data_is2.chk
13/07/2016 18:16 5,119,621 data_lim.chk
13/07/2016 18:16 3,205,205 data_lis.chk
13/07/2016 18:16 75,833 data_ra.chk
13/07/2016 18:16 20,027 data_sp.chk
13/07/2016 18:16 347,596 data_ts.chk
01/06/2016 09:00 1,789,440 FastActivate.exe
13/07/2016 18:16 380 fm2010parameters
13/07/2016 18:16 26,444 fmsignal
13/07/2016 18:16 138 install.bif
01/06/2016 09:00 520,633 Integrated_meta.txt
13/07/2016 18:16 95,385 libaec_55.so
13/07/2016 18:16 102,749 libaec_60.so
13/07/2016 18:16 101,659 libaec_60_2.so
21/10/2009 10:49 391,736 lowbatteryw.bmp
13/07/2016 18:16 212 mctx.dat
16/07/2016 00:51 523,876 meta.txt
24/07/2010 21:59 8,180,164 PNDNavigator
24/07/2010 21:59 8,180,164 PNDNavigator.old
01/01/2000 20:54 931 settings.dat
13/07/2016 18:16 12,235 signpost_li.txt
27/08/2009 17:11 391,736 splashw.bmp
27/08/2009 17:11 391,736 suspendw.bmp
11/06/2009 14:39 70,596 tomtom.ico
15/07/2016 22:57 2,932 ttgo - Copy.bif
01/01/2000 20:23 2,829 ttgo.bif
13/07/2016 18:16 8,212,461 ttsystem
15/07/2016 23:54 2,932 ttsystem.bif
25/07/2016 09:00 615,494 Updated_meta.txt
15/07/2016 22:34 144,242 watchdogtrace.dat
16/07/2016 01:22 <DIR> addons
16/07/2016 01:22 <DIR> art
16/07/2016 01:22 <DIR> ASR
16/07/2016 01:22 <DIR> bin
16/07/2016 01:22 <DIR> contacts
16/07/2016 01:22 <DIR> cp
16/07/2016 01:22 <DIR> ephem
16/07/2016 01:22 <DIR> gns
03/12/2011 23:26 <DIR> gpx
03/12/2011 23:26 <DIR> gpx2itn
03/12/2011 23:26 <DIR> itn
16/07/2016 01:22 <DIR> licences
03/12/2011 23:26 <DIR> logging
16/07/2016 01:22 <DIR> LoquendoTTS
16/07/2016 01:22 <DIR> poi
16/07/2016 01:22 <DIR> program
16/07/2016 01:22 <DIR> script
16/07/2016 01:22 <DIR> SDKRegistry
03/12/2011 23:28 <DIR> SIMCARD
03/12/2011 23:26 <DIR> sounds
18/05/2016 17:21 <DIR> United_Kingdom_and_Republic_of_Ireland_970_7466
29/07/2016 17:53 431 MyVersions.txt
43 File(s) 51,632,209 bytes
26 Dir(s) 3,568,762,880 bytes free

content of map directory:
Directory of G:\United_Kingdom_and_Republic_of_Ireland_970_7466

16/07/2016 13:33 <DIR> .
16/07/2016 13:33 <DIR> ..
28/04/2016 19:14 12,944 borders.dat
28/04/2016 19:14 14,421,422 citymap.dat
28/04/2016 19:14 1,857 citymap.met
28/04/2016 19:14 95,657,638 cline.dat
28/04/2016 19:14 29,151,839 cname.dat
28/04/2016 19:14 21,331,443 cnode.dat
28/04/2016 19:14 6,909,193 cphoneme.dat
28/04/2016 19:14 4,252,364 crpoi.dat
28/04/2016 19:14 15,563,321 cspeech_GBR.dat
28/04/2016 19:14 10,620,191 cspeech_IRL.dat
28/04/2016 19:14 15,258,882 faces.dat
28/04/2016 19:14 4,904 faces.met
28/04/2016 19:14 9,471,957 housenrs.dat
28/04/2016 19:14 62 mapinfo.dat
28/04/2016 19:14 89,128 overview.dat
28/04/2016 19:14 1,789 overview.met
28/04/2016 19:14 31,343,414 poi.dat
28/04/2016 19:14 84,686 profiles.dat
05/05/2016 15:16 1,613,119 tables.dat
28/04/2016 19:14 1,827,920 tmccodes.dat
28/04/2016 19:14 2,027,829 tmctable.ttd
28/04/2016 19:14 34 traffic.dat
28/04/2016 20:02 806,559 United_Kingdom_and_Republic_of_Ireland-100772.meta
28/04/2016 20:02 86 United_Kingdom_and_Republic_of_Ireland.pna
29/07/2016 18:10 132 United_Kingdom_and_Republic_of_Ireland-100772.meta.dct
01/06/2016 09:00 1,789,440 FastActivate.exe
29/07/2016 18:41 615,494 Updated_meta.txt
01/01/2000 20:23 2,829 ttgo.bif
28 File(s) 262,860,476 bytes
2 Dir(s) 3,568,762,880 bytes free

The best way is to start again. Take the SD Card out and Start the 730. Is that still working with the
internal map (Western_and_Central_Europe_2GB ).If so let me hear.

yes it does. SD card removed and device is happy with old map on internal storage.

Then on the SD Card what i mentioned in post 7

On the SD Card (No Navcore)

1) Biffile (ttgo.bif) copy it from internal to SD card.
2) Copie the chosen map
The map United_Kingdom_and_Republic_of_Ireland_970_7466
to your SD Card in his own folder.
If you open the map you see the loose files and probably a folder (brand).
Not a map in a map.
3) Fast Activate.
2 and
Done

SD Card in the 730 or it is already in the 730.
Give it a 15 sec reset with SD Card in it (little hole onderside 730).
Start the 730 and choose the UK map
Hopefully that works.