Help me please!

Ok I have no clue why my TomTom wont boot up, it was in the middle of backing up and then bam breaker flipped power went out, since then it wont start up fully, I have tried an older backup and nothing. I also tried the clear flash tool and still nothing I am so lost someone please help me out. Its a TomTom XL 325S.

DarkStarr wrote:Ok I have no clue why my TomTom wont boot up, it was in the middle of backing up and then bam breaker flipped power went out, since then it wont start up fully, I have tried an older backup and nothing. I also tried the clear flash tool and still nothing I am so lost someone please help me out. Its a TomTom XL 325S.

When you say it was in the middle of backing up? was you copying files from your device or to it, should never interupt when copying files to it.

Give me some details about your device and i can then help, what navcore/map/bootloader ect.

well I was copying the files off it to make a backup since then it wont work at all. The navcore I believe is 8.010 or something like that, its whatever the default one is. The bootloader according to TomTom Home is 10012, I think this will answer it better because I'm all new to TomTom stuff.

[TomTomGo]
DeviceName=TomTom ROME
RamDiskVersion=20040301
BootLoaderVersion=10012
ApplicationVersionVersionNumber=8082
ApplicationVersion=9667
GPSFirmwareVersion=Unknown
CurrentMap=United_States
CurrentMapVersion=850.2824

Well you have a v1 bootloader (1.0012) so i DO NOT reccomend upgrading your navcore and using the version navcore that tthome gives you,

Read here for some info on v1 Bootloaders , http://www.navitotal.com/forums/showthread.php?943-Bootloader-1.0100-and-1.0200

DarkStarr wrote:well I was copying the files off it to make a backup since then it wont work at all. The navcore I believe is 8.010 or something like that, its whatever the default one is. The bootloader according to TomTom Home is 10012, I think this will answer it better because I'm all new to TomTom stuff.

[TomTomGo]
DeviceName=TomTom ROME
RamDiskVersion=20040301
BootLoaderVersion=10012
ApplicationVersionVersionNumber=8082
ApplicationVersion=9667
GPSFirmwareVersion=Unknown
CurrentMap=United_States
CurrentMapVersion=850.2824

Thanks, looks like I will be calling tomtom and hopefully I can get a replacement.

DarkStarr wrote:Thanks, looks like I will be calling tomtom and hopefully I can get a replacement.

WHOA!! Time out!! If you run TT Home "Operate my device" and go to Status Summary, version, the bootloader version will always read 1.0012. If at the same time, you open your device in windows explorer & open your ttgo.bif file, it will read bootloader 1.0012 also.

[TomTomGo]
DeviceName=TomTom GO 720
DeviceVersionHW=GO 720
DeviceSerialNumber=
DeviceUniqueID=
RamDiskVersion=20040301
BootLoaderVersion=10012
LinuxVersion=1000
ApplicationVersionVersionNumber=8351
ApplicationVersion=9982
UserLanguage=English US

Now click the blue "disconnect device" button in the lower right corner of TT Home, but don't unplug your unit. Reconnect and check your ttgo.bif file in windows explorer. You should now see the correct bootloader.

[TomTomGo]
DeviceName=TomTom GO 720
DeviceVersionHW=GO 720
DeviceSerialNumber=
DeviceUniqueID=
RamDiskVersion=20091215
BootLoaderVersion=55259
LinuxVersion=473972
ApplicationVersionVersionNumber=8351
ApplicationVersion=9982
UserLanguage=English US

I think when I checked it I had just restarted it and reconnected it and had not gone to operate my device yet, I will check again when I am home.

DarkStarr wrote:I think when I checked it I had just restarted it and reconnected it and had not gone to operate my device yet, I will check again when I am home.

Thanx. Will be looking for your answer.

[TomTomGo]
DeviceName=TomTom ROME
DeviceVersionHW=ROME
DeviceSerialNumber=
DeviceUniqueID=
RamDiskVersion=20040301
BootLoaderVersion=10012
LinuxVersion=1000
ApplicationVersionVersionNumber=8082
ApplicationVersion=9667

but if I hold the power button down till it comes on it goes to a info screen and it says Bootloader Version: S5.5128 clist#300688 RVCT

Here ---> [Please Register or Login to download file]

this is a tool that tells infos about your TomTom...

Connect your TomTom to the PC and run the info tool

then select the corresponding drive letter...

The displayed info can be copied to the clipboard....

(but do not to publish your serial number or device ID)

DarkStarr wrote:[TomTomGo]
DeviceName=TomTom ROME
DeviceVersionHW=ROME
DeviceSerialNumber=
DeviceUniqueID=
RamDiskVersion=20040301
BootLoaderVersion=10012
LinuxVersion=1000
ApplicationVersionVersionNumber=8082
ApplicationVersion=9667

but if I hold the power button down till it comes on it goes to a info screen and it says Bootloader Version: S5.5128 clist#300688 RVCT

For a crosscheck: Tap in the lower right corner (blue area) of the nav screen. In the screen that opens, tap the little box on the right that reads Version 8.082 The bootload version is in the window that opens.

Ok I ran the tool and it came back with an error message and since it was in German I cant read it.

EDIT: I looked where it said that but since the device wont boot up I had to do it thru the operate my device menu and it says 10012

eskro wrote:Here ---> [Please Register or Login to download file]

This is a bad link for me.

here's the real link

Code:

http://www.easy-share.com/1909950865/TT-PNA-Infotool.rar#

Yea I had got the tool and ran it all it did was error out in German.