by syborg » Mon Sep 26, 2011 5:51 am
no
i did contact tomtom support and this is what they said
Sometimes when you update the device, the quickgpsfix file will be removed but not re-installed. This will mean that tomtom Home will not update the gpsfix on your unit. To fix this, follow the instructions below:
Connect your device to the computer and update as normal.
Next click on Add Traffic/Voices/Safety cameras, using the blue arrow go to page 4.
Now Click on Items on My Computer. this will generate a list of everything downloaded for the unit.
Look for the Quickgpsfix heading and open this up. You should see the quickgpsfix file with a ADD button next to it. Click on this to reload the file to your unit. Now when you update your unit the files will automatically download to the unit
Please follow the steps below in how to remove and reinstall the application to your TomTom device, this could potentially resolve the device rebooting.
Deleting Application and reloading:
1. Open home 2.8,
2. Reset unit and connect to the computer, switch on, now, Go to page 2 of tomtom home and click on Copy to Computer or Manage My (Device Type), select the map and use the copy button
to copy the map across to the computer as a backup, if you have a copy on the pc/Mac already please ignore this step, repeat this step with gpsquickfix and points of interest then proceed
to next step.
3. Go to page 2 of tomtom home and click on Copy to Computer or Manage My (Device Type), Under the tab Items on Device, open the Application heading and tick the box on the right. Next click on
remove item and do not copy to the computer, we want to delete the application completely. Once finished press done and use the More arrow to go to page 1
4. Next minimise Home and click on Start, go to My Computer and look for Devices with Removable Storage, Locate the Tom Tom Drive (may say Tom Tom disc or Internal). Click on this drive.
5. Check the list, you will see a series of yellow folders and then files with no folder in front of them. If it does not have a yellow folder, please delete the file. In the end you will be left with just a
series of yellow folders and their contents. Close the Explorer and bring up Tom tom home again.
6. Click on Update My Device and select only the application and then click Update and Install. Once completed, disconnect the unit and let it reboot. If it works normally, reconnect and continue
to update till it says No items available. Disconnect and you will be ready to go
By following all of the above steps your issue should be resolved but if not please do not hesitate to contact our support team on 1300 135 604 for Australia or 0800 450 973 for New Zealand.
it dident work