Do you have a [Please Register or Login to download file] folder in the extensions folder of these Windows versions?
With XP[/font]
C:\Documents and Settings\ User Name\ApplicationData\TomTom\HOME\Profiles\xxxxxxxx.default\extensions
[/font]With Vista or Windows 7
C:\Users\User Name\AppData\Roaming\TomTom\HOME\Profiles\xxxxxxxx.default\extensions
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