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Not receiving updates to subscribed threads

Thu Mar 03, 2011 1:59 pm

My subscriptions to three forums and ten threads, within the TomTom group, have not sent me any 'Daily update' for the last few days. Manual checking of 'General Discussions', Maps', 'Navcore 9' and the individual threads show that there has been new posts to them, but no 'Daily updates' messages sent to me.
What have I done? What mortal sin have I committed?
I've checked all my subscriptions (for the forums/threads) immediately before this post and they ARE set to 'Daily Updates'.
Regards, Hamish

Thu Mar 03, 2011 3:12 pm

Set your subscriptions for "Instant" updates. Also check your email address.

Thu Mar 03, 2011 5:20 pm

tendriver wrote:Set your subscriptions for "Instant" updates. Also check your email address.


Have set 'Instant' updates and await. But cannot find how to check my email address (did look for it before posting - been a 'current' member since May 2010, received updates and NOT changed my email address).

Thu Mar 03, 2011 8:12 pm

Hamish wrote:Have set 'Instant' updates and await. But cannot find how to check my email address (did look for it before posting - been a 'current' member since May 2010, received updates and NOT changed my email address).


'Instant' updates now being received - on other, previously subscribed-to, threads.
So email address OK?

Fri Mar 04, 2011 2:01 am

Hamish wrote:'Instant' updates now being received - on other, previously subscribed-to, threads.
So email address OK?


A-OK!!! FFR, to check email GO: Settings, My Account, Edit Email & Password.

Fri Mar 04, 2011 2:16 am

Did you receive the updates before?
Some Email providers block our mails before they can reach you.

Fri Mar 04, 2011 5:02 pm

Downunder35m wrote:Did you receive the updates before?
Some Email providers block our mails before they can reach you.


Yes, but today I see that subscribed-to thread updates from another forum have stopped coming through! I've now set subscriptions on that forum to 'Instant' and will see what happens.
The only change at this end has been installation of a 'Security update' for my Firefox browser, but the 'Daily Updates' stopped arriving a couple of days before the update.

Fri Mar 04, 2011 5:07 pm

tendriver wrote:A-OK!!! FFR, to check email GO: Settings, My Account, Edit Email & Password.


Thanks, it's OK, I hadn't looked far enough down the LHS (but did receive the 'Instant' updates.

Fri Mar 04, 2011 5:17 pm

Glad you got it sorted.

Not receiving updates to subscribed-to threads

Sat Mar 05, 2011 12:30 am

"Yes, but today I see that subscribed-to thread updates from another forum have stopped coming through! I've now set subscriptions on that forum to 'Instant' and will see what happens.
Those subscriptions are now coming through but those from a third forum have now ceased.
The only change at this end has been installation of a 'Security update' for my Firefox browser, but the 'Daily Updates' stopped arriving a couple of days before the update. "

Sat Mar 05, 2011 12:33 pm

Last night I deleted all my subscriptions to 'obsolete' threads (where no postings since January 2010) and set all subscriptions to 'Instant' for the three forums in question and all seems fine today.

Thanks to tendriver for the help.
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