Hi All,
I have a TT ONE New Edition, it calls itself in HOME, and have been updating it through these pages. It now has 8.010 Navcore and UK & Ireland 870.3419. When I connect to HOME I get the following message:
"Error when contacting server: you have an invalid version of the Tom Tom application installed on you Tom Tom device. To use HOME you need to install the correct version."
It then give me a long list of 'STUFF' (see bottom)
Once I cancel the warning, HOME seems to work OK for map corrections and satellite data, but it may well not be doing anything for the core software?
If I try to "Operate my One" It tells me "Problem with Map. You cannot use this map on this device: United_Kingdom_and_Republic_of_Ireland"
The TT Works fine in the car so these are just niggles really. However, I have obviously done something wrong in the installation/compatibility areas. Any ideas how to revert to content that TT are happy is compatible? Many thanks.
Technical Dump Info:
ERROR: 573/#
[Please Register or Login to download file] Error from server: You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the correct version of the TomTom application.
You have an invalid version of the TomTom application installed on your TomTom device. To use HOME you need to install the correct version of the TomTom application.
Error code: 573
Debug info from server: InvalidModelOrNavcoreException %3A The combination of model and navcore version provided is not supported
URL:
[Please Register or Login to download file] Additional information: info = [object]
info.func = [string] account/setDevice
info.args = [object]
info.args.deviceCode = [string]
info.args.deviceSerial = [string]
info.args.deviceModel = [string] onev3
info.args.deviceNavcoreVersion = [string] 8.010
info.args.deviceParameters = [string] {"ApplicationVersion":"9369","ApplicationVersionVersionNumber":"8010"}
info.method = [string] POST
info.useCache = [string] false
info.dryRun = [string] false
info.xmluploadbody = [object] empty
Severity: 1105
Stack:
0. chrome//tthome/content/logic/comm.js:468
xmluploadbody: this.xmluploadbody
1. chrome//tthome/content/logic/comm.js:430
this._doneCallbacks();
2. chrome//tthome/content/logic/comm.js:277
this.request.onload = function() { me._done(true); }