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Please help

by jocker92 » Mon Jan 02, 2012 10:08 pm

I did something stupid, like updated TT (TT one 3rd edition) to the new version( it came when I connected today to PC). now I cannot see any maps( basically red X) after turning on. Reset on the bottom did not help.... Any ideas how to bring it back to life????

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by tendriver » Mon Jan 02, 2012 11:51 pm

jocker92 wrote:I did something stupid, like updated TT (TT one 3rd edition) to the new version( it came when I connected today to PC). now I cannot see any maps( basically red X) after turning on. Reset on the bottom did not help.... Any ideas how to bring it back to life????

If you had a patched navcore & map before the navcore update, then you just need to patch the new navcore.

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by jocker92 » Tue Jan 03, 2012 2:16 am

Sorry for the confusion... My mistake. Company installed Credant,,, now ALL files on TT are encrypted... I think,, I'm screwed.............
Is there Factory rest button, or not???

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by Downunder35m » Tue Jan 03, 2012 4:56 am

There is no file encryption used on TT devices.
Hold reset for 30+sec or if the device has no reset button the same with the power button.

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by jocker92 » Wed Jan 04, 2012 2:06 pm

Thanks, I know that. Files become encrypted after my company enforced CREDANT ( file encryption on the USB connected units). There is NO WAY to decrypt it, so I'm looking how to reset unit to Factory default, or if i can delete all files on TT and copy /paste a new ones....

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by Fatboyfun » Wed Jan 04, 2012 2:17 pm

Can you use credant to decrypt them on to the pc, and then zip them up and email them to another pc?

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by tendriver » Wed Jan 04, 2012 2:30 pm

jocker92 wrote:Thanks, I know that

But we don't know that you know that, unless you tell us!!

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by jocker92 » Thu Jan 05, 2012 2:07 pm

Fatboyfun wrote:Can you use credant to decrypt them on to the pc, and then zip them up and email them to another pc?

I did it. then I delete All files from TT, Updated from TT Home, now my mat is not accessible

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by Fatboyfun » Thu Jan 05, 2012 2:22 pm

What do you mean by mat?

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by jocker92 » Thu Jan 05, 2012 5:25 pm

Sorry... USA map.

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by Fatboyfun » Thu Jan 05, 2012 7:25 pm

Refer back to post #2

Currently sleeping...

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by jocker92 » Fri Jan 06, 2012 12:14 am

Sorry, but I don't think I understand what I need to do. Could you point me to the topic(FAQ) to solve my problem. Tks in advance..

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by Fatboyfun » Fri Jan 06, 2012 7:26 am

Was it working before you updated via TT Home?

And was it a patched navcore and map?

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by jocker92 » Fri Jan 06, 2012 4:08 pm

It was working before it was corrupted by Credant. Map was patched( I belive 3 years ago), don't know about navcore. I know I was not able to operate map tru TT Home( on PC). Now I deleted all files from TT, and did reinstall soft tru TT Home. Also copied USA map from PC to TT.And now I'm stuck.... Don't know what to do.....

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by Fatboyfun » Fri Jan 06, 2012 5:11 pm

If you are using a patched map, then you must use a patched navcore, Updating through Tomtom home will install a non patched navcore.

So download the latest Fastactivate, Carefully read the instructions, and then patch the navcore, This is what tendriver suggested to do in post two.

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