Problem with Map. You cannot use this map   

Problem with Map. You cannot use this map

Postby bondy99 » Sat Dec 03, 2022 8:38 am

Hi,

Does anyone know why this has happened and how to fix it?

I have two TomTom XXL540 IQ devices. I have downloaded the correct Map with meta i.e. Australia 1100_11651.

This works on my most used TomTom XXL540 IQ device but not the other.

This message pops up "Problem With Map" You cannot use this map on this device Australia -103563.

I even copied the entire contents from the working device to the one that said Problem with Map.

I'm stumped as to what could be the issue.

I have tried deleting and pasting 5 times already.

Cheers.
Bondy
bondy99 offline


Member



 
Joined: Mon Mar 14, 2011 12:31 pm
Posts: 240
Has thanked: 128 times
Been thanked: 27 times

Re: Problem with Map. You cannot use this map

Postby fredderf » Sat Dec 03, 2022 8:49 am

That's the classic message when the system hasn't been patched with FA option 3
fredderf offline


Administrator



 
Joined: Sun Nov 17, 2013 2:23 pm
Posts: 3062
Location: UK
Has thanked: 621 times
Been thanked: 3747 times

Re: Problem with Map. You cannot use this map

Postby bondy99 » Sat Dec 03, 2022 9:28 am

I completed Option 3 on numerous occasions and always come back as already patched.

However when I patched the Map, I get two messages. One message says ok.

The other said Incomplete Map.

I don't know why or how that comes about as when I patched the other device, I had no such problem. very weird.
bondy99 offline


Member



 
Joined: Mon Mar 14, 2011 12:31 pm
Posts: 240
Has thanked: 128 times
Been thanked: 27 times

Re: Problem with Map. You cannot use this map

Postby bondy99 » Sat Dec 03, 2022 9:41 am

This is bizarre,

After using FA and option 3 again. I now get the map to work. I now have two working devices. I'm stumped why it didn't work previously.

Much appreciate your assistance fredderf.

Since this has now been resolved, this topic can be closed.
Cheers, bondy

:thread_solved:
bondy99 offline


Member



 
Joined: Mon Mar 14, 2011 12:31 pm
Posts: 240
Has thanked: 128 times
Been thanked: 27 times


Return to General Discussions about TomTom

 


  • Related topics
    Replies
    Views
    Last post

Who is online

Users browsing this forum: No registered users and 78 guests