TomTom Go 500 does not start up correctly after update
Fri Sep 13, 2024 1:11 pm
Hello,
i updated my tomtom Go 500 (registerd and lifetime free maps) but after installing it does not start up correctly.
It starts with the tomtom sound, but verry quickly the sound is like a machinegun, and than the systen hangs.
I just see TomTom and its logo on the screen, but have no access to the device over My Drive Connect.
Is there a way to reset the software or is there an other solution?
Hope to get some respond.
Johan
The netherlands
i updated my tomtom Go 500 (registerd and lifetime free maps) but after installing it does not start up correctly.
It starts with the tomtom sound, but verry quickly the sound is like a machinegun, and than the systen hangs.
I just see TomTom and its logo on the screen, but have no access to the device over My Drive Connect.
Is there a way to reset the software or is there an other solution?
Hope to get some respond.
Johan
The netherlands
Re: TomTom Go 500 does not start up correctly after update
Fri Sep 13, 2024 1:39 pm
Do you mean Go 5000?
Try the following but failing that you should contact TomTom directly in your own country for help to resolve the issue:
Watch on youtube.com
Try the following but failing that you should contact TomTom directly in your own country for help to resolve the issue:
Watch on youtube.com
Re: TomTom Go 500 does not start up correctly after update
Sat Sep 14, 2024 7:26 pm
Thank you for the respond.
It is an older system, a Go 500.
I tried the above method, but when the sound starts, it stops, and no white text appears.
I tried to contact TomTom in my country, but i only get the virtual assistant, an that does not help.
It is an older system, a Go 500.
I tried the above method, but when the sound starts, it stops, and no white text appears.
I tried to contact TomTom in my country, but i only get the virtual assistant, an that does not help.
Re: TomTom Go 500 does not start up correctly after update
Sat Sep 14, 2024 8:25 pm
If your device is indeed the old GO 500 (NAV2) serial number M3... then you need to use TTHome to connect to their servers as MDC is only for newer devices
Re: TomTom Go 500 does not start up correctly after update
Sun Sep 15, 2024 8:01 am
It is a Go 500, and it is connected via MDC.
All updates were correctly done, only te last one did not.
The serial numer is QX3314F027XX
XX are also 2 numbers.
All updates were correctly done, only te last one did not.
The serial numer is QX3314F027XX
XX are also 2 numbers.
Re: TomTom Go 500 does not start up correctly after update
Sun Sep 15, 2024 8:07 am
Sorry i don't know how to insert a photo
Re: TomTom Go 500 does not start up correctly after update
Sun Sep 15, 2024 8:25 am
Serial No beginning in QX is a NAV4 device with 8Gb internal memory & a microSD slot, not an "older GO 500" and does indeed use MDC so at least the experts can hopefully now advise you further as to how to recover a NAV4 device
Re: TomTom Go 500 does not start up correctly after update
Sun Sep 15, 2024 2:50 pm
Re: TomTom Go 500 does not start up correctly after update
Sun Oct 13, 2024 3:38 pm
Hello.
I had the same experience with this device.
Did you manage to solve the problem somehow?
I had the same experience with this device.
Did you manage to solve the problem somehow?