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Tue Apr 26, 2011 10:38 am

bobtay wrote:turned off and on a few times and it's booting up ok.
when useing fastactive do you need to use the 4 options
i use update meta then maps voices as i just run this from inside the map folder.
also why can you only change your linked device once every six months with tomtom is there away round this


You could try the paperclip reset now you're up & running which may stop the rebooting (or clearflash.exe again) neither of which can hurt.
Re TT.com, just use a different (even a dummy) email address for another device...like "[email protected]"

Tue Apr 26, 2011 10:41 am

will try that dave will keep you all posted
thanks guys

Tue Apr 26, 2011 12:32 pm

just wondering iam useing windows 7 could this be a problem with running some of the programs

Tue Apr 26, 2011 1:12 pm

bobtay wrote:just wondering iam useing windows 7 could this be a problem with running some of the programs


Win 7 is not a problem.

Thu Apr 28, 2011 12:35 pm

after hours of headscratching and support off all you guys i might have resolved the rebooting problem
went over to my windows xp hard drive and found out everytime i tried to do a backup and restore
that ther was an antithefw that was corrupt each time i tried to delet it through tthome i couldn't
and even when i deleted it it always came back the file itself shown 0kb which confused me
found adobie photoshop cs5 had changed all the bitmap images to photoshop
so tthome never reconised it uninstalled photoshop and hey presto tthome let me do a full backup and restore
truck navcore downloaded from tomtom work web site all upto date mapshare up to date all through tthome
seem to have better results useing winxp than win7.
fingers crossed this has sorted it out
once again thanks guys for all your help

Thu Apr 28, 2011 2:21 pm

bobtay wrote:after hours of headscratching and support off all you guys i might have resolved the rebooting problem
went over to my windows xp hard drive and found out everytime i tried to do a backup and restore
that ther was an antithefw that was corrupt each time i tried to delet it through tthome i couldn't
and even when i deleted it it always came back the file itself shown 0kb which confused me
found adobie photoshop cs5 had changed all the bitmap images to photoshop
so tthome never reconised it uninstalled photoshop and hey presto tthome let me do a full backup and restore
truck navcore downloaded from tomtom work web site all upto date mapshare up to date all through tthome
seem to have better results useing winxp than win7.
fingers crossed this has sorted it out
once again thanks guys for all your help


Finally sorted, well done with your patience.

Re backups, always do a full Windows backup (as per attached)
Don't rely on TTHome backup which is NOT a full backup.

Thu Apr 28, 2011 2:26 pm

bobtay wrote:1. after hours of headscratching and support off all you guys i might have resolved the rebooting problem
went over to my windows xp hard drive and found out everytime i tried to do a backup and restore
that ther was an antithefw that was corrupt each time i tried to delet it through tthome i couldn't
and even when i deleted it it always came back the file itself shown 0kb which confused me
found adobie photoshop cs5 had changed all the bitmap images to photoshop
so tthome never reconised it uninstalled photoshop and hey presto tthome let me do a full backup and restore
truck navcore downloaded from tomtom work web site all upto date mapshare up to date all through tthome
2. seem to have better results useing winxp than win7.
fingers crossed this has sorted it out
once again thanks guys for all your help


Thanx for the update.

1. FFR, WE NEVER USE TT HOME FOR BACKUP & RECOVERY. COPY & PASTE IS THE PREFERRED METHOD.

2. You won't get better results using XP rather than Win7. You will get better results by not using TT Home.

Fri Apr 29, 2011 10:18 am

well guys the little sod run great for an hour and were back to square one rebooting and when the card is out will run for a short time then reboot and asks for sdcard
then if i turn it off and back on it will boot as normal then after a shoet time the cycle starts all over again

Fri Apr 29, 2011 10:31 am

bobtay wrote:well guys the little sod run great for an hour and were back to square one rebooting and when the card is out will run for a short time then reboot and asks for sdcard
then if i turn it off and back on it will boot as normal then after a shoet time the cycle starts all over again


Have you run clearflash.exe 3 times (allowing a reboot each time first)?

If still no luck; stick with the SD card & ignore the troublesome internal memory.

Fri Apr 29, 2011 10:35 am

dave have done all that and even with nothing on internal memory
and just running off sdcard it reboots after a short time
maybe a hammer will do

Fri Apr 29, 2011 10:45 am

Guess you're using a reasonable quality SD card; Kingston, Sandisk etc and not some real cheapie which could be too slow?

If your card's a goodun then bin the unit!

Fri Apr 29, 2011 1:24 pm

will get new one and try to see if that helps
cheers

Fri Apr 29, 2011 1:37 pm

bobtay wrote:will get new one and try to see if that helps
cheers


What make is/was the suspect card anyway?

Fri Apr 29, 2011 2:03 pm

had a spare sandisk put everything on that lets hope this is it

Sat Apr 30, 2011 3:18 am

dear All
Can I use Navcore 9.0xx for my Tomtom Go 520.
If I am able to use, what version of UK and Australian Map can I use
I really appreciate your help
Thanks
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