Major problem with the tomtom go 910,,we have tried EVERYTHING!!
turn it on,,red cross comes up,,says its formatting??/,,,,try to reset,,says the same when you switch it back on,,
wont connect to internet,,says it doesnt recognise usb device,,so were absolutely stuck!!.....any ideas guys???....thanks

Eva Heyward wrote:Major problem with the tomtom go 910,,we have tried EVERYTHING!!
turn it on,,red cross comes up,,says its formatting??/,,,,try to reset,,says the same when you switch it back on,,
wont connect to internet,,says it doesnt recognise usb device,,so were absolutely stuck!!.....any ideas guys???....thanks

Does "we have tried EVERYTHING" include a HARD reset of more than 30 seconds?

Turn TT off.
Connect to PC.
Push and hold reset button for 30+ sec.
Turn on TT.

TT should directly connect to the PC and show up as drive letter.
If so delete all files (not the folders!) in the root directory of your TT, [color="red"]except the file ttgo.bif[/color].
Start Home and click on Update my device.
Follow instructions and your TT should start as normal when finnished.

If still no luck you might have a faulty HDD, it can be replace cheap with a replacement from Ebay or a CF card with an CF to ZIFF adapter.

if you mean,pushing reset button for 30 secs,then ive just done that,and turned it back on,and the same thing,,red circle with white cross....
Eve

Does not sound like you tried my instructions too....

ok,,,,did what you said,,and it came up with "no drivers for this device"???????
any ideas,,thanks for your help,,now i have a hand grabbing the tomtom with a red cross over it!!

Downunder35m wrote:Does not sound like you tried my instructions too....

sorry,,i think i replied before you did,,,,any help appreciated as im now going mad lol,x

If even hard reset with the TT connectet to the PC does not give you a drive that it is most likely your HDD has died.
You can check with a FIFF adapter to connect the drive to the PC directly to confirm it is dead or replace it with a new one (or a CF card).

Hi thanks guys,,well i got another hdd drom ebay and installed it,,not that hard,,,,and im a women lol,,,,and BINGO!!! its up and running,,had to get maps from tomtom but for £29,,its alot cheaper then buying a new one,,,,,cheers

Eva Heyward wrote:
1. Hi thanks guys,,
2. well i got another hdd drom ebay and installed it,,not that hard,,,,and im a women lol,,,,and BINGO!!! its up and running,,
3. had to get maps from tomtom but for £29,,its alot cheaper then buying a new one,,,,,cheers

1. The TT Team sez, "You are Welcome".
2. Congrats!!
3. WHY???