TomTom 920 Touch Screen not responding   

TomTom 920 Touch Screen not responding

Postby pollywall1 » Sun May 22, 2016 12:55 pm

When I connect my TomTom to a pc and am asked if I would like to connect , the touch screen doesn't respond.

When I switch on my TomTom and I am asked if I agree to the terms , my Touch Screen doesn't respond.

I have tried using an SD card to use instead of the internal memory but the results are the same .

Any ideas how to get the touch screen working again ?

My device info is :

ttgo.bif:
DeviceName=TomTom GO 920
DeviceVersionHW=GO 920
DeviceSerialNumber=M8xxxxxxxxxx
BootLoaderVersion=55279
ApplicationVersionVersionNumber=9510
ApplicationVersion=1234792.1
CurrentMap=United_Kingdom_and_Republic_of_Ireland_960_7056
CurrentMapVersion=960.7056

Map(s):
C:\Users\GLM\Desktop\Internal Memory TomTom\United_Kingdom_and_Republic_of_Ireland_960_7056\

Storage:
Size 113875MB, Free 39295MB
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Re: TomTom 920 Touch Screen not responding

Postby amazing » Tue May 24, 2016 5:34 am

hello
try reboot,hold on/off button for 30-sec untill the drums roll.
or the reset pin.
good luck
:)
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Re: TomTom 920 Touch Screen not responding

Postby pollywall1 » Tue May 24, 2016 3:41 pm

Thanks for the reply but holding on/off button until drum roll made no diference
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Re: TomTom 920 Touch Screen not responding

Postby boxer29 » Sat May 28, 2016 12:57 pm

is it completely unresponsive or is doing the phantom touch ,in which the screen starts to do diferent things like some one has touched it ,
in this case the digitizer might need to be changed if the soft reset hasnt helped .
you can try connecting it to the tomtom home and try controlling it from there and see if it works
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