tomtom xl 30 help please

Please can someone help i have tomtom xl30 and am trying to get uk and ireland maps working with no luck have formatted tomtom re installed latest application with tomtom home and installed uk and ireland map and copied and pasted latest fast active with maps and voices tt menu and tom tom home patch but when i load files add maps and then patch with fast active tomtom says need to activate maps? Please can someone help! !! With maps etc

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