TomTom Start stuck on start screen   

Re: TomTom Start stuck on start screen

Postby Shaman » Thu Nov 20, 2014 9:04 pm

@tendriver.

This is about a GO910. :D
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Re: TomTom Start stuck on start screen

Postby tendriver » Mon Nov 24, 2014 1:27 am

Shaman wrote:But because a GO910 is a bit "special", you better ask tendriver which navcore is most suitable for a GO910 and is suported by Navitotal.

I would go with Downunder's Universal Navcore Installer & select the 9.510 navcore.
Quote from the Universal Navcore Installer thread post 1: 9.510 - for all GO, 64mb, 32mb, XL and X10 models
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Re: TomTom Start stuck on start screen

Postby MacSpook » Tue Nov 25, 2014 7:06 pm

Thanks for the tips.
I have now installed "United Kingdom and ROI 935.5745_Installer"
I have also run fastactivate option3 to patch the navcore

Still stuck on start screen :0(
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Re: TomTom Start stuck on start screen

Postby MacSpook » Tue Nov 25, 2014 7:09 pm

Shaman wrote:2 ) Before you installed the UK map, did your device start up till "no maps found"?

Check if there is a file mapsettings.cfg in your map. If yes, delete it. If no, just try another map.


It hasnt started at any point. i deleted the .cfg file also... no change

Edit: I didnt mention before that when I turn unit on and it sticks on start screen, I cannot turn it off with the button. I have to use the reset.
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Re: TomTom Start stuck on start screen

Postby Shaman » Tue Nov 25, 2014 10:33 pm

@MacSpook

If you start your device without a map, it is still stuck on the start-uo screen?

And which bootloaderversion is installed?
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Re: TomTom Start stuck on start screen

Postby genialrabbit » Wed Nov 26, 2014 10:21 am

Thanks for all !! I installed the navcore 9.510 and my go is young again !!!
But I can't handle my go 910 with tomtom home. Tomtom home said : "you can't use this map with this device".... I don't understand...
By against, I can do the update with mapshare and postcode..... Well, it's already very good !!
I enjoy really your kindness, thank youy again !!
see you soon.... :lol:
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Re: TomTom Start stuck on start screen

Postby tendriver » Wed Nov 26, 2014 2:55 pm

genialrabbit wrote:But I can't handle my go 910 with tomtom home. Tomtom home said : "you can't use this map with this device".... I don't understand...

TT Home "OPERATE MY DEVICE" should tell you that it needs to download a small file to function. Download the file, then patch TT Home with FastActivate Option 4.
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Re: TomTom Start stuck on start screen

Postby genialrabbit » Wed Nov 26, 2014 3:45 pm

ok, I did what you said and it works !!! i don't know how to thank you !!
have a good day !
your sincerely
JP
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Re: TomTom Start stuck on start screen

Postby tendriver » Wed Nov 26, 2014 5:56 pm

genialrabbit wrote:ok, I did what you said and it works !!! i don't know how to thank you !!

Thanx for the update. You are Welcome. Enjoy!!
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Re: TomTom Start stuck on start screen

Postby MacSpook » Wed Nov 26, 2014 9:50 pm

Shaman wrote:
If you start your device without a map, it is still stuck on the start-uo screen?

And which bootloaderversion is installed?


I have a map installed that works in "operate my device" and Bootloaderversion=5.5274
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Re: TomTom Start stuck on start screen

Postby Shaman » Thu Nov 27, 2014 4:37 am

That's not what I asked. I want to know if your device starts up without a map. Cause if it doesn't start up with original navcore and bootloader, you have a serious problem.

You don't have to remove the whole map. Just the .pna, .meta and .meta.dct files is enough.
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Re: TomTom Start stuck on start screen

Postby tendriver » Thu Nov 27, 2014 5:54 am

MacSpook wrote:I have a map installed that works in "operate my device" and Bootloaderversion=5.5274

"Operate My Device" is just an emulation/simulation & can't be used for troubleshooting1
Shaman wrote:I want to know if your device starts up without a map.

I don't know of any TT that will "start up" without a map. Maybe your definition of "start up" is different than mine.
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Re: TomTom Start stuck on start screen

Postby Shaman » Thu Nov 27, 2014 9:49 am

I want to see if it starts up till "no maps found".

If that happens he is lucky because it is a map problem
If it is still stuck on the start-up screen with original bootloader and navcore he has serious problems.
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Re: TomTom Start stuck on start screen

Postby MacSpook » Thu Nov 27, 2014 4:59 pm

it has never gone beyond the start screen with or without a map.

The guy I got it from said it was working fine until one day it just wouldn't start up

I only mention the emulator because it has previously told me when a map is missing or incompatible.
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Re: TomTom Start stuck on start screen

Postby Shaman » Thu Nov 27, 2014 5:14 pm

Oké

This and what you posted in post #1 doesn't sound good. If a format and a clean install didn't work, I'm afraid this is a hardware failure. Also because this failure happend without any couse like an update or something like that.

But you can give it a final attemp. Use a good quality USB cable and connect it directly to your PC. Don't use a HUB or something like that. Give it a full format and after ghat connect it to TTHome. Just download the navcore, don't put anything extra in. Maybe you're lucky.
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