HI all, I have spent the last couple hours looking through the threads and tutorials to figure out what I'm supposed to do but still have no idea.

I have a XXL 550 purchased is 2010 and was supposed to have free map updates for life but apparently Tomtom.com has lost my activation associated with my account. It worked for over a year but now I don't get anything, which leads me here to see how I can update the software/maps on my device.

Thanks in advance for any help.

Simply follow the instructions in the 900 map thread...