Xxl not searching postcode or calculating route   

Xxl not searching postcode or calculating route

Postby valks1 » Thu Jul 16, 2015 1:19 pm

Hi
I have just bought a XXL Classic from eBay with truck map installed.
But when searching for postcodes it freezes and restarts.Also if I select the address it freezes on calculating the route.

Can anyone help.

TomTom XXL Classic Series

Device XXXXX XXXXX

App 9.702.1512362.1, OS 1114405
Mas/2014)

64 MB mM (Free 21.2 MB)

GPS v1.20, Boot 5.5282

nf mark nf469- 12/29, 12/30, 12/34 to 12/42
Map Europe_TRUCK 950 6551' v950. 6551
Language English UK
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Re: Xxl not searching postcode or calculating route

Postby tendriver » Thu Jul 16, 2015 1:53 pm

valks1 wrote:I have just bought a XXL Classic from eBay with truck map installed.

Always remember: BUYER BEWARE!!
If the seller claimed the unit to be fully functional, I would contact him/her. If not, to troubleshoot the unit, I would install the LATEST POSTCODES Version [Please Register or Login to download file]
If no help, I would remove the 6551 truck map & load the smallest usable map that we have posted. This will tell you if it's a map or navcore problem.
I do not give help by PM. It deprives our other members of a chance to learn. Please post your issue in the appropriate forum/thread. You will get an answer.
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Re: Xxl not searching postcode or calculating route

Postby valks1 » Thu Jul 16, 2015 8:14 pm

thanks tendriver, but can you tell me where the postcode files should be placed.
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Re: Xxl not searching postcode or calculating route

Postby valks1 » Thu Jul 16, 2015 8:44 pm

ok i have added the postcodes to a folder called zip.
postcodes are now working but tomtom is still freezing at route summary, then restarting.
does anyone have any ideas ?
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Re: Xxl not searching postcode or calculating route

Postby tendriver » Thu Jul 16, 2015 9:55 pm

I do not give help by PM. It deprives our other members of a chance to learn. Please post your issue in the appropriate forum/thread. You will get an answer.
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Re: Xxl not searching postcode or calculating route

Postby dieselman » Thu Jul 16, 2015 10:38 pm

valks1 wrote:
I have just bought a XXL Classic from eBay with truck map installed.

i know someone will correct me if i'm wrong but i thought an xxl classic only has only a 2gb internal storage and no sd card slot
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Re: Xxl not searching postcode or calculating route

Postby tendriver » Fri Jul 17, 2015 1:03 am

How to get the Truck map onto a 2GB device. topic14914.html
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Re: Xxl not searching postcode or calculating route

Postby valks1 » Fri Jul 17, 2015 7:43 am

It says mine has 4gb.
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Re: Xxl not searching postcode or calculating route

Postby Downunder35m » Fri Jul 17, 2015 8:56 am

In any case you got a fraud on your hands as the seller as no legal option to get the truck map on the device.
I would not bother but repor him to Ebay and get the money back.
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Re: Xxl not searching postcode or calculating route

Postby valks1 » Fri Jul 17, 2015 3:51 pm

Ok I am trying to reload the map.
but when I try to delete the map folder from the device it just hangs and does not delete.

Can anyone help?
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Re: Xxl not searching postcode or calculating route

Postby Downunder35m » Fri Jul 17, 2015 8:04 pm

See the post above your last one ^^
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