You cannot use this map on this device

I recently updated to the Uk & ROI 860 maps using the autoinstaller and then a couple of days later when the 865 map came out I upgraded by copying it to my device and then using one of the activators. I have also updated the fuel prices and safety cameras since then.

Tonight I plugged the device into my computer and TomTom Home opened and asked to update eithe the device or the TomTom Home software (possibly both.) Since then when I start the device three maps are listed and selecting any of them produces the following message

Code:

You cannot use this map on this device:
United_Kingdom_and_Republic_of_Ireland161

What can I do to sort this out?

creative-2009 wrote:I recently updated to the Uk & ROI 860 maps using the autoinstaller and then a couple of days later when the 865 map came out I upgraded by copying it to my device and then using one of the activators. I have also updated the fuel prices and safety cameras since then.

Tonight I plugged the device into my computer and TomTom Home opened and asked to update eithe the device or the TomTom Home software (possibly both.) Since then when I start the device three maps are listed and selecting any of them produces the following message

Code:

You cannot use this map on this device:
United_Kingdom_and_Republic_of_Ireland161

What can I do to sort this out?

Check your 3 map folders for a .meta.dct file. If they are there, then open the unit's ttgo.bif file with notepad. Lines 9 & 10 are the navcore version, which is ?????.

All three map folders have files that windows recognises as DCT files and have filesnames which end in '.meta'.

And lines 9 & 10 of the ttgo.big file are

Code:

ApplicationVersionVersionNumber=9061
ApplicationVersion=576030.2

creative-2009 wrote:All three map folders have files that windows recognises as DCT files and have filesnames which end in '.meta'.

And lines 9 & 10 of the ttgo.big file are

Code:

ApplicationVersionVersionNumber=9061
ApplicationVersion=576030.2

Run FastActivate Premium ttsystem option to patch this new official navcore.

Perfect, thanks very much. What can I do to make sure that I don't do this again??

creative-2009 wrote:Perfect, thanks very much. What can I do to make sure that I don't do this again??

If TT Home offers you a new navcore, accept it, then patch it.

Sorry you've lost me there

tendriver wrote:Check your 3 map folders for a .meta.dct file. If they are there, then open the unit's ttgo.bif file with notepad. Lines 9 & 10 are the navcore version, which is ?????.

I have the same problem on my TomTom one IQ Routes Edition I have five maps which will not work after connecting to tomtom home and doing an update could you please advise what I can do to correct this problem, THANK YOU

pjmac wrote:I have the same problem on my TomTom one IQ Routes Edition I have five maps which will not work after connecting to tomtom home and doing an update could you please advise what I can do to correct this problem, THANK YOU

Patch your new navcore.

Could you please be a bit more specific (detailed) as I am not much of a tech head ,THANK YOU.

pjmac wrote:Could you please be a bit more specific (detailed) as I am not much of a tech head ,THANK YOU.

If you are updated your navcore then:

use FactActivate Premium and patch your navcore/map, thats it...
http://www.navitotal.com/forums/showthread.php?4895-FastActivate-01.03.2011-1.8.6.5&p=34347#post34347

copy FactActivate.exe root of device and run

1. push button PNDnavigator/ttsystem
2. push button maps/voices/speedcams
3. done...start device again

They mean use fastactivator which you can find on this site.it will patch your new navcore and maps to your unit.

I downloaded fastactive premium to my computer and transfered it to my tomtom via send to (F) how do I get it to run---thank you

pjmac wrote:I downloaded fastactive premium to my computer and transfered it to my tomtom via send to (F) how do I get it to run---thank you

I hope you unzipped it first. To use, click on the unzipped FastActivate.exe file & push button PNDnavigator/ttsystem

pjmac--I have downloaded FastActive but I cannot get it to unzip I have used to different programs---ZipGenius and WIN- RAR but it will not unzip----please help