Hi All,
I've been trying to get Garmin Express to recognise a new microSD card so that I can download map updates. But it's just not having it.
I checked the Kenwood site and for similar models it advised putting the card in the nav console and then going to Setting>Maps>Update and this would put a ID on the card the would allow it to be recognised by Garmin Express. Problem is I can't find these options anywhere on my device.
I even tried to buy the pre-programmed card from [Please Register or Login to download file] , but there's not option to actually make the purchase!
Any guidance would be great as this is driving me mad.
Cheers
Chris

GardoChris wrote:Any guidance would be great as this is driving me mad.
Cheers
Chris

Have you formatted the "New" card FAT 32? 8GB & to 32GB inclusive
[Please Register or Login to download file]

[Please Register or Login to download file]

Hi Garmannuvi, yep I formatted per their instructions. Card is visible to the laptop, just not to Garmin Express. Do you know if the size limits are inclusive? The card I have is 32gb, but not sure if it has to be less than 32gb.
Cheers

The card need to have some sort of Kenwood model signature on it in order for GE to see your model. ie. when I put mine in, it said DNX570 connected, or add device and then it saw it which was a relief as the DNX570HD is not even in the Kenwood site for software updates! In NAV screen, touch lower left corner of map and it will bring up apps/setting screen. hit setting/device/update map . It will ask you to install a blank SD card , hit OK and then it will tell you to remove the card ad put into GE on a Windows/Mac computer. No Linux! GE recognized my chip as a DNX570 and told me there are 3GB of updates! I downloaded them all. I repeated this 2 more times and I got more updates every time? It seems the 3.0GB maps are shown as an update every time you put the chip in but then it says no updates available. I tried installing every car but I only see about 6 of the 20 car icons and that is super slow to populate. I think my Hitachi memory chip onboard the GPS daughterboard is wonky as I get very random missing icons when I boot it half the time.