Tue May 21, 2019 6:00 am
Hi guys, forgive me if i am in the wrong section, but i have a tomtom from a friend that is really really weird.
i cant have acces to the tomtom when i connect to the computer, cant seem the maps, so i cant install new maps.
does anybody know what to do?
the serial is PB128F10569, and 4eee0.001.00 N14644, and its a canadan 310 ,model.
thankyou lads.
Shy
Tue May 21, 2019 10:52 am
Googling the info you have given above, it appears to be a TomTom XL, so you should be able to access it quite easily on your PC/laptop.
There is a bit more info on the TT forum, and as I am uncertain about posting links to external forums, I have PM'd you that directly.
Hope that helps.
Tue May 21, 2019 11:00 am
tnx mate for your pm, i have read it, and yes, its not a canada 310 thingy.
The sticker says tomtom one, but still, cant connect to see the maps on my computer.
i have tried 3 computers, but windows doesnt recognise the tomtom.
i hope somebody got a idea to acces my maps.
Shy
Tue May 21, 2019 11:34 am
According to
[Please Register or Login to download file] your Device is:-
"PB">ONE 30 Series, 1GB, HOME NAV2 EoL however (assuming it's been on charger for a couple of hours or more and the USB lead is good) then it does seem that your internal memory is well & truly fcuked if your PC can't even see or read it, maybe time to bin it?
PS the XL is very similar but basically the widescreen version of a One
Last edited by
biggerdave on Tue May 21, 2019 11:37 am, edited 1 time in total.
Tue May 21, 2019 11:36 am
it works well, i mean old maps, but everything works.
about the usb, maybe you have got a point, i will try another cable.
keep you updated.
Shy
Tue May 21, 2019 6:48 pm
As Biggerdave has mentioned the USB, I also had issues with mine when using an extension lead, so reverted to connecting directly to a USB port on my PC (found a USB3 works better, don't ask me why).
Thu May 23, 2019 7:04 am
solved, it was an **** usb cable that doesnt did the trick.
plugged a new one in and voila, evrtything works.
thankyou for your help my friend.
Shy
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