download problem

Sat Sep 14, 2013 10:49 am

Hello Tendriver,

In the last two days I cannot donwlod tom tom map. The interface changed and when I click slow download nothing happen and I an sent back to up page.

Please could you help me explaining what I have to do

Thanks a lot

Best Regards

Alerz

Sat Sep 14, 2013 11:08 am

Could t h i s t h r e a d be related in some way?
What do you mean by "the interface changed"? And what map(s)?

Sun Sep 15, 2013 9:14 am

hello nabi,

when I arrive at the page to download the file I see the new interface "welcome to the new version of File Factory". Then I click on slow download and I am sent back to up page, before I clicked on the slow download and the timer started. The map is Europe 9.15 5110 but that happen with all the map.

I don't understand what I have to do

Thanks a lot

Alerz

Sun Sep 15, 2013 9:41 am

Give us the specific link what you are trying to d/l. We are not clairvoyant.

Sun Sep 15, 2013 4:45 pm

same problem here. linksave and filefactory not compatiable anymore.
I have premium account . I can login via Filefactory but when I takes me through linksave it wont login anymore.
Regards

Sun Sep 15, 2013 4:47 pm

filefactory has recently changed its interface..

Mon Sep 16, 2013 8:13 am

The specific link is via linksave. I always used this this link without any problem. Now what I have to do ? What kind of procedure I have to do ?

Thanks a lot for your help

Alerz

Mon Sep 16, 2013 9:04 am

We wil not check hundreds of links, so again : give us the specific link what you are trying to d/l. We are not clairvoyant.

Mon Sep 16, 2013 9:04 am

It is nice that you always used that link with no problem, but that still does not help nor does it give us the link itself!
If you expect help from us than please follow requests from the team.

Mon Sep 16, 2013 10:24 am

for now work around is.

firefox and downthemall..

Tue Sep 17, 2013 12:05 pm

As usual I login. The specific link is [Please Register or Login to download file] . Tomtom map Europe 9.5110. When I click slow download I am sent again at the top of the page

Tue Sep 17, 2013 12:52 pm

Make sure you are using the correct password.

Tue Sep 17, 2013 8:59 pm

chas521 wrote:Make sure you are using the correct password.

He couldn't get to filefactory without using the correct password.

Tue Sep 17, 2013 9:03 pm

tendriver wrote:He couldn't get to filefactory without using the correct password.

Just putting it out there.

Tue Sep 17, 2013 9:16 pm

alerz wrote:The specific link is [Please Register or Login to download file] . Tomtom map Europe 9.5110. When I click slow download I am sent again at the top of the page

Temp work around: RIGHT click on the red "Slow Download" button. Left click "Properties". Copy the "Address". Paste the address into your brower's address window. Click Enter. LEFT click on the red "Slow Download" button. Now you should see a 60 second countdown timer. Use this procedure on the remaining parts.