Help needed, Tomtom does not restart after intallation of ne   

Help needed, Tomtom does not restart after intallation of ne

Postby Glick66 » Sat Jun 01, 2013 5:41 pm

Hi,

I am new on this forum and would apreciate help.
I have downladed the map Europe_South_910_4892, replaced the existing map folder Europe_South (875.3613), and have run Fast Activate (all steps) from the TomTom root.

When rebooting the TomTom (GO 730, Navcore 9.510), it gets blocked on the first screen and does not move on.

Did I do something wrong or forgot someting? Any help would be appreciated.
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Postby Glick66 » Sat Jun 01, 2013 7:13 pm

I did patch the navcor too. I just re-did it in case and it said it was already done.

No mapsetting.cfg file on the Tomtom.

But I do not understand why a "myversions" files says:

ttgo.bif:
DeviceName=TomTom GO 730
DeviceVersionHW=GO 730
DeviceSerialNumber=J4xxxxxxxxxx
BootLoaderVersion=55120
ApplicationVersionVersionNumber=9510
ApplicationVersion=1234792.1
CurrentMap=Europe_South
[color="#FFFF00"]CurrentMapVersion=875.3613 [/color]
[color="#FFFF00"]Map(s): F:\Europe_South_910_4892\[/color]
Storage: Size 1955MB, Free 344MB

Is it normal that the old map is still mentionned ?
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Postby Downunder35m » Sat Jun 01, 2013 7:29 pm

Just try a clean install, meaning to create a backup using WindowsExplorer,
deleting all except the ttgo.bif file and your voice folders,
then add a new Navcore and map,
activate and enjoy.
If you use a SE Navcore or one of mine you don't need to patch the NC, only original NC need patching.
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Postby Glick66 » Sat Jun 01, 2013 9:01 pm

Thanks a lot Downunder35m.
All is correct now.
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Postby Downunder35m » Sat Jun 01, 2013 10:16 pm

Your welcome!
I assume a clean install was all that's needed?
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Postby tendriver » Sat Jun 01, 2013 10:30 pm

Glick66 wrote:When rebooting the TomTom (GO 730, Navcore 9.510), it gets blocked on the first screen and does not move on.

Did I do something wrong or forgot someting? Any help would be appreciated.


You just have a small patching issue.

pe1agp wrote:If you did, connect once more to your pc and remove the file mapsetting.cfg, most of the time will be that the biggest problem.

Glick66 wrote:No mapsetting.cfg file on the Tomtom.


The mapsetting.cfg file is in the old map folder. It is not an issue in this case.

Glick66 wrote:Is it normal that the old map is still mentionned ?


Yes, until you reboot the device, which will create a new ttgo.bif file with the correct info.

Downunder35m wrote:Just try a clean install, meaning to create a backup using WindowsExplorer,
deleting all except the ttgo.bif file and your voice folders,
then add a new Navcore and map,


A clean install is a bit drastic for having just a minor patching issue.

pe1agp wrote:Everything must be placed in the root of your device/SD card


Because these are your only 2 options!!

Glick66 wrote:All is correct now.


ALL of the above is intended for "FUTURE REFERENCE"!!
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Postby Glick66 » Sun Jun 02, 2013 9:05 am

Definitely. The clean install fixed my problem. Thanks again for your advice.
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Postby tendriver » Sun Jun 02, 2013 12:54 pm

Downunder35m wrote:I assume a clean install was all that's needed?


Glick66 wrote:Definitely. The clean install fixed my problem. Thanks again for your advice.


Yes, it fixed your problem, but it wasn't the best or simplest way, considering that you only had a minor patching issue.
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