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Map can't be used on this device, need help

Thu Feb 04, 2016 6:01 pm

Hello,

It is my first time that I try to install maps on my Tomtom one XL device.
I followed the tutorials and everything went well, but I get an error that I can't use the map on my device.

Navcore installed: 9.510 for the XL series
Map used: Central Europe West 960.7075 (Installer +patcher)

I have installed and patched succesfully, anyone knows what the problem could be?

Thank you for reading

Re: Map can't be used on this device, need help

Thu Feb 04, 2016 6:45 pm

Download FastActivate and extract it to the root of your device > run it from there & select option 3 > disconnect & try it again

Re: Map can't be used on this device, need help

Thu Feb 04, 2016 7:42 pm

Actually - hope I'm right this time - it's option 2 you need to use (again). Did you allow the device to restart after installing the 9.510 navcore so that a new ttgo.bif could be created?
If your navcore is not patched yet, you'll also have to use option 3.

Re: Map can't be used on this device, need help

Thu Feb 04, 2016 8:31 pm

Razorblatter wrote:1. Actually - hope I'm right this time - it's option 2 you need to use (again).
2. Did you allow the device to restart after installing the 9.510 navcore so that a new ttgo.bif could be created?
3. If your navcore is not patched yet, you'll also have to use option 3.

1. You are right this time - it's option 2 that ozie26 needs to use.
2. FastActivate will tell you that there is no ttgo.bif file present, if you attempt to run it without one.
3. If the navcore is not patched, you will get a "no map found" error message.

Re: Map can't be used on this device, need help

Fri Feb 05, 2016 11:07 am

Thank you guys, that worked!
My navcore was already patched but my map wasn't.
I thought when using the automatic installer and patcher, it was not neseccary.

Thank you again

EDIT:

The map is working fine now, but I don't get any voice.
I downloaded the LoquendoTTS Dutch Willem, placed the files and then installed navcore again, because I have read that the voice must be installed first.
After doing this the voice still does not work. I used this one: VOICES LoquendoTTS v7 (X30) , but I don't know if this is the right one?

Re: Map can't be used on this device, need help

Fri Feb 05, 2016 3:51 pm

ozie26 wrote:The map is working fine now, but I don't get any voice.

Did you install this version?
topic12861.html
4. Hard wired sound, for all models that have trouble getting sound out of the TTS voices

Re: Map can't be used on this device, need help

Sat Feb 13, 2016 4:44 pm

I don't want to create another topic because my problem is the same as Ozie's.

I have a TT XL IQ Route, I upgraded the navcore to the 9.510 version and then tried to install the France map 960.7056. But when I tried to start my TT, I got the same error message.

I followed the instructions you mentionned but without success.

Does someone has any idea where the problem can come from ?

Thanks for you help.

Re: Map can't be used on this device, need help

Sat Feb 13, 2016 10:25 pm

What does FastActivate report when patching the map?
Is a .meta.dct file being created in the map folder?

Make sure FA's meta has been updated (option 1).

Re: Map can't be used on this device, need help

Sun Feb 14, 2016 4:22 am

totoRain wrote:tried to install the France map 960.7056. But when I tried to start my TT, I got the same error message.
If there isn't a .meta file & a .meta.dct file in the France 7056 folder, it means that the map is not patched. Put a copy of FastActivate & a copy of your ttgo.bif file in the 7056 folder & run option 2. Disconnect & reboot.

Re: Map can't be used on this device, need help

Sun Feb 14, 2016 2:11 pm

I checked, all the files you mentionned are present. I forgot tu put the ttgo.bif file in the map folder but it hasn't change anything. I don't understant where the problem can come from...

Re: Map can't be used on this device, need help

Mon Feb 15, 2016 5:26 pm

Delete the .meta.dct file. Put a copy of FastActivate & a copy of your ttgo.bif file in the 7056 folder & run option 2. Disconnect & reboot.

Re: Map can't be used on this device, need help

Sun Feb 21, 2016 2:28 pm

Sorry for the late reply. I follow your instructions and still no good result. I will restart the entire process and let you know what I got :)
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