Problem updating map - TomTom ONE   

Problem updating map - TomTom ONE

Postby RichieRich » Wed Jun 14, 2017 6:31 pm

Hi guys,

I'm new here so please go easy on me!

I've have been trying to update my TomTom ONE with Navcore 9.510 and Map UK and ROI 990_8306 for most of the day without success.

I am getting the following error message:

https://s17.postimg.org/6kl2qsza7/ERROR.jpg

Any help would be greatly appreciated.

Thanks in advance
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Re: Problem updating map - TomTom ONE

Postby fredderf » Wed Jun 14, 2017 7:07 pm

Download the latest FastActivate dated 06-06-2017 from here and try it again...it will activate successfully
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Re: Problem updating map - TomTom ONE

Postby RichieRich » Wed Jun 14, 2017 8:52 pm

Thanks for the quick response, much appreciated.

That has 'worked', however I am now getting the following error message on boot:

'WARNING: None of the available voices can be used with the current language. You will not hear any spoken instructions.'

After pressing Continue the device becomes unresponsive and after a short delay reboots itself.

Any ideas?
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Re: Problem updating map - TomTom ONE

Postby fredderf » Wed Jun 14, 2017 11:38 pm

Weird...

Double check that all of your voices are in a folder called 'voices' which is in the root of your TT

If you need them, you can download the standard TT voices from here
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Re: Problem updating map - TomTom ONE

Postby RichieRich » Thu Jun 15, 2017 2:49 pm

Discovered the above problem was due to voices folder being missing! This was because I was advised (wrongly) to delete everything on the TT then copy Navcore and new map then run FA.

After restoring the TT from backup I now have a better understanding of what is required to make it work. After completing the restore the unit was working as it should.

I then upated Navcore to v9.510 and the map to v990.8306. After boot, when I press the screen the map 'greys out' and after a few seconds the unit reboots like it did before.

Could this be the problem?

https://www.tomtom.com/en_gb/obsolete-products/
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Re: Problem updating map - TomTom ONE

Postby fredderf » Thu Jun 15, 2017 4:05 pm

Ok, now you've given a bit more information, I can see where it's gone wrong....you were given lots of bad advice I'm afraid.
The reason you're having problems is because you're trying to run a fully featured map on a limited RAM device, therefore it's running out of RAM & rebooting.

You need to start again & install a specially modified navcore with an inbuilt swap file which will get over the problem.
Holyhead normally deals with these but I think he's on holiday at the moment so I've modified one of his excellent posts to suit you:

holyhead wrote:
Make an backup from the Device.
Delete everything on the Device

Download [Please Register or Login to download file] & extract the archive onto the TT One
--
1) Reset The Device (minimal 15 sec) and start it till the announcement "No map found"
--
2) Choose United_Kingdom_and_Republic_of_Ireland 990_8306 (you've already got this map)
--
3) Copy the map to your device in his own folder.
If you open the map you see the individual files and probably a folder (brand).
Not a map in a map.
--
4) Download FastActivate
Extract FastActivate.exe to your TomTom device root (internal or SD Card).
Run FastActivate.exe from that location.
Select option 2 & wait for activation successful message
Done
=================
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Re: Problem updating map - TomTom ONE

Postby fredderf » Thu Jun 15, 2017 4:17 pm

Once you've completed the above your TT will be working properly so it's time to finish it off:

1. Download the postcode files and install them using the instructions provided here
2. Download the SpeedCam files and install the Premium UK ones using the instructions provided here

That's it....jobs a good 'un
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Re: Problem updating map - TomTom ONE

Postby RichieRich » Thu Jun 15, 2017 8:43 pm

Jobs a good'un!

I can't thank you enough, it's like a brand new TT. :023:
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Re: Problem updating map - TomTom ONE

Postby fredderf » Thu Jun 15, 2017 9:42 pm

Glad to hear it went well

You're welcome from Holyhead & myself
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