help. I have a Renault Megane with sat nav built into the dash (tomtom). It says no maps cannot be found. When I look closer there is not SD card in the slot. I think someone have stolen it. I am a Newbie how do I go about getting it back working ?

REVISED :-

I have looked at all the related links for this. Can anyone explain how to get the device info from the device. I have tried all sorts (holding info button down etc) HELP HELP !!

What was wrong with the instructions Tendriver gave you here ??
If you would have followed them the first time you would be done already...

ok downunder35m i did follow this but i didnt reconise anything on the card. Its a new card. But I am stuggling with the 'device info' I cannot get it off the in-car unit. HELP

anyone know ?

would also like the answer to this as my friend just lost his card

Because you do not have a ticket from the car I can not figure out if my card is suitable for your system .
Indeed, there are two systems .
You can do the following .
Take an empty sd card do format it as FAT32 .
Put the card in your tomtom and start it up.
Let the system turned on for 5 min .
At that time data is written to the card.
Remove the card and plug it into the computer .
As well there is now a folder on loopdir .

For some this is the most difficult question , but the most important of all .
To get the card for Carminat TomTom can put together I have specific system data.
These system data can be called up in the following manner .
Take the card out of the tomtom via the menu system .

Ensure that you have installed . TomTom Home on Computer

( 1 ) One Stop SD card into the computer and it starts in TomTom Home .
Tomtom home checked for update and cancel it .
( 2 ) It then goes to Help links in the navigation bar , and then System Information .
( 3 ) Now you will see the system data a screen.
( 4 ) From this screen, make me a copy of the clipboard .
If you click on clipboard nothing happens , it should open wordpad and then click Paste . ( Right mouse button) .
Now, the clipboard visible.


It may be that not see the code and , in some cases, because it is updated first .
One must first card back into the TomTom car stopping and starting, and then remove the card from the menu in TomTom .
Then back into the computer .
Do steps 1 / 4 m again .