I have tried for months to research this problem and had almost given up.
Basically I had a fully functional sat nav 400i and I wanted the latest maps. popped along to Naviextras and they said I had to install their update software. Since then the system loads and says:
"Updating navigation system please wait.
Then beneath that notice it says:
"deleting DATA.ZIP"
and the head unit sits there and does nothing else. I contacted Naviextras and they gave me the run around for the last 6 months and I've almost given up on this.
I have the original card and a cop and they both have the same effect.
Is there anyway to clear this from the system?