Hi everyone, I'm new here. Found this forum while googling a solution to my problem, and it seems there are a lot of smart guys posting here so fingers crossed

I own a 2016 Hyundai Santa Fe (LWB), and living in Qatar. My car came equipped with what I'm guessing is a Gen2 navigation head unit with Middle East maps from 2014. These maps are now outdated and completely useless, so obviously I wanted to update. The local dealership told me they cannot update the maps since my navigation system is outdated and that I have no other option but to use it as it is. This was very disappointing news as the car is only 5 years old. It's not like I can afford a new car every 5 years! I visited the Hyundai map update website and my car was not listed there so I contacted them numerous time but unfortunately got no response. I also contacted Hyundai corporate and also got no response I tried Naviextras but its not recognizing my device's SD card. MapnSoft and other services don't provide Middle East maps.

Not sure why my car has a Gen2 navigation (WinCE, based), it seems most Hyundai Santa Fe's are equipped with the Gen4 system which is Android based. In any case, can anyone propose a solution other than ripping off this system and installing an aftermarket unit? I like the integration with the instrument cluster and don't want to lose that.

S/W VER: NC.MES.SOP.14.009
Firmware VER: NC.MES.00.113.140914
NAVI APP VER: NC.MES.00.14100817
MAP VER: MES.07.50.46.002

Info on SD card is as follows:
Part No: 96554-B8401
STD 3.X (MES)

I guess I'm stuck with this map

Hey there, Yep I am pretty much stuck with the exact same problem as you (2016 Hyundai Santa Fe SR) with the exception I am trying to get an updated Australian map to work with this unit.
Hyundia have release versions and updates to include Apple and Google Carplay but only for 2019 and upwards in AU yet USA can update 2016/2017

Can you provide a copy of the original Sd card? i want to restore it after the new updater didn't work.

Thanks