by aehimself » Thu Jan 21, 2016 6:07 pm
Hello!
From what I see it tries to load the navigation software from the internal memory (ResidentFlash usually means this). If what we can see on the picture is actually what is on the device, the factory reset probably wiped your iGo installation off, which is normal if the unit arrived without this software.
If I am right, the solution is easy but painful - download iGo first. Create a folder named "Primo" on your device, copy iGo there. Rename the .exe file on the device to "primo.exe". Now download maps, voices and whatever you please.
If you are lucky iGo will start - if not, you'll have to start adjusting options in the sys.txt... but let's not rush. Try the above, and come back with the results.