iGO Primo 2.4 18.6.14 (Fatal error)   

iGO Primo 2.4 18.6.14 (Fatal error)

Postby mshelby500 » Sat Jul 11, 2015 5:47 pm

Hello,
Can you help me with one thing?
I have the following problem:
Image


Could you please help, what should I do?
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby katastrofe » Sat Jul 11, 2015 5:55 pm

Just click away and restart Primo.
Does the error happen again ?
Last edited by katastrofe on Sat Jul 11, 2015 6:00 pm, edited 1 time in total.
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby mshelby500 » Sat Jul 11, 2015 5:59 pm

yes error happen again...
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby katastrofe » Sat Jul 11, 2015 6:03 pm

Did you make changes before the error? Like install TTS voice?
Edit : combination with a skin? could be a memory issue, try either skin or TTS voice
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby mshelby500 » Sat Jul 11, 2015 6:16 pm

This is happening:
https://www.youtube.com/watch?v=G-vAR-H7bco&feature=youtu.be

What should I do?
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby katastrofe » Sat Jul 11, 2015 6:19 pm

First answer the previous questions (make changes? added TTS while using skin?) and if yes and yes, do as in the edit I added while you posted on you tube.
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby mshelby500 » Sat Jul 11, 2015 6:24 pm

how can i install TTS Voice? or change Skins?
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby katastrofe » Sat Jul 11, 2015 6:29 pm

No, the question was if you added TTS and a skin? So this means no skin, no TTS and an error?
On what device?
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby mshelby500 » Sat Jul 11, 2015 6:43 pm

yes i hawe added TTS and skins

on this device:
Image
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby katastrofe » Sat Jul 11, 2015 6:51 pm

mshelby500 wrote:how can i install TTS Voice? or change Skins?


mshelby500 wrote:yes i hawe added TTS and skins


You can't be more unclear ? :022:


How much memory has that device? I can't see on the picture.
I suspect that it has to less memory for running Primo and TTS and a skin at a same time.
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby mshelby500 » Sat Jul 11, 2015 6:54 pm

Can we talk over privat messages?
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby Shloimy95 » Sun Jul 12, 2015 1:06 am

I have the same problem with the following device:
Brand NozaTec
Model NTu092
Operating System Wince 6.0
CPU MEDIA TEK MT3351 533MHZ
RAM 128MB
Memory 4GB BUILT IN + 8GB TF CARD
Resolution 480*272
GPS High-sensitivity 24-channel satellite signal receiver
Battery Built-in 1500 mA lithium battery
Bluetooth NO
AV-IN NO
Microphone Built-in
Headphone Jack 3.5mm
Video Supports ASF, AVI, WMV, 3GP, MP4 and FLV
Audio Supports MP3 and WAV
Photo Supports JPG, BMP and PNG
E-Book Supports TXT

It came pre supplied with igo8 which works fine, but when I installed primo from this site I get that same error whenever I try to avoid a road or area. Can you please help me thanks.
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby katastrofe » Sun Jul 12, 2015 9:14 am

@ shloimy95

Some time ago, when using 9.6.13.267029 and when the message for avoiding a road came up, tapping the screen made Primo crash.
I can not tell anymore what the error message was, but Primo crashed.
Using 9.6.13.405512 resolved that.

@mshelby500
NO HELP BY PM - This is a forum for a reason.

So far, you did not give the information we need and confuse us very much. We are no wizzards. We can only try to help when we have the information we need. I suspect a memory issue, but on a picture, I can not see how much memory your device has. I asked you if you did use a skin and TTS. First you said you did not know how to install a skin nor TTS (post 7) - so I think: "no skin, no TTS, so what next? "
Next (post 9) you say you installed a skin (which one) and TTS. :bs_quesexclaim:
When? Before the error started or because and after I asked if you had it installed? I also told if you had it installed to try without TTS (use normal voice) or without skin to see if that solved the error. Did you? Or did you install between post 7 and 9?

Be clear about
- what igo/primo version?
- what device? (brand/type) so that I can do a internet search for its specifications (OS, RAm, ...) Or you can do it yourself and post it here.
- what skin is installed + active?
- what voice is enabled? TTS or not? Loquende or LUA? what TTS engine?
- was the skin and TTS active when the message appeared for the first time?
- was primo working before and you made some changes (what changes?) and only then the error appeared?
- depending on your answer, I might need some more information.
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby Shloimy95 » Sun Jul 12, 2015 8:27 pm

I used the version of primo from this post;
program-data-zip-branding-zip-license-f83/igo-primo-complete-torrent-t12043.html
If you say I should try a different version can you please provide a link thank you.
I tried it just using the base files plus a map of uk and nothing else (default english language and voice and skin without adding anything) and tried removing all unnecassary licence files but it didn't help thanks
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Re: iGO Primo 2.4 18.6.14 (Fatal error)

Postby w3lshsh33p » Tue Jul 14, 2015 3:03 pm

My first one done this. I had to plug it in the computer and mess about with it and even after it still came up when i tried turning it off. Eventually the battery gave up so a bit the bullet and brought another for £35 brand new. Haven't looked back since [FACE WITH TEARS OF JOY]

The price these things are which are just as good as the expensive ones is unbelievable. Id rather pay £35 every year than £300 which might only last past its warranty.
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